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View Full Version : YONEX policy? bill837 06-21-2000, 04:08 PM <html>Does anybody know of a Yonex policy on their rackets? If it is broken or cracked, will Yonex replace the racket free of charge? Also, if the racket is discontinued, will Yonex replace it with a newer model (ex: ISO 800 would be replaced with ISO 900 swing power)? thanks for any response. </html> Matt 06-21-2000, 07:34 PM <html>I just ordered an Iso 900 and they gave me a good price because supposedly it has been discontinued and replaced by the Ti-8. </html> Patrick 06-22-2000, 04:36 PM <html>: I just ordered an Iso 900 and they gave me a good price because supposedly it has been discontinued and replaced by the Ti-8. <p>To both this and the previous comment, I think that both are wrong. As far as I know, Yonex doesn't give a lifetime warranty on its racquets. To the second comment, yes the ISO 900 is being discontinued, but it's not replaced by the Ti-8, these two racquets came out almost concurrently, the ISO 900 is being replaced by the ISO Ti 900. <p><br> </html> Alan 06-22-2000, 11:23 PM <html>In North America, Yonex would give a 1 year warranty on racquet purchases, excluding string. That's one of the reasons why the racquets are so god damn expensive. Also, the Ti-Swing Power and Ti-7 are 2 of yonex's newest racquets for all who are interested.<p>If you would like to claim warranty of a yonex racquet in Canada the phone number to call is 403-243-0930.<p><br> </html> Patrick 06-25-2000, 04:21 PM <html>: In North America, Yonex would give a 1 year warranty on racquet purchases, excluding string. That's one of the reasons why the racquets are so god damn expensive. <p>Which is why you never buy racquets in any Western country. You always wait for a friend to go back to Malaysia, Hong Kong, China and Thailand to buy them for you ;). Though it is important that they know roughly what the racquet should weigh and look like since there seems to be a recent spate of fake racquets coming onto the market in those countries :(<br> </html> Sean 06-27-2000, 06:52 AM <html>: : In North America, Yonex would give a 1 year warranty on racquet purchases, excluding string. That's one of the reasons why the racquets are so god damn expensive. <p>: Which is why you never buy racquets in any Western country. You always wait for a friend to go back to Malaysia, Hong Kong, China and Thailand to buy them for you ;). Though it is important that they know roughly what the racquet should weigh and look like since there seems to be a recent spate of fake racquets coming onto the market in those countries :(<p>But if I bought my Yonex from outside of US, can I still claim the warrenty and where to claim? Thanks. </html> Alan 07-02-2000, 02:00 AM <html>A correction to the previous posting. Yonex warranty is 6 months, not 1 year as previously posted. </html> Rex 07-23-2000, 07:46 AM <html>Well from talking to a person at a racket specialty store who has connection to Yonex does say that the rackets do have a lifetime warrenty if the product is defective. Otherwise if it was clashed and stuff like that, the warrenty is void.<p>Rex<p>: : I just ordered an Iso 900 and they gave me a good price because supposedly it has been discontinued and replaced by the Ti-8. <p>: To both this and the previous comment, I think that both are wrong. As far as I know, Yonex doesn't give a lifetime warranty on its racquets. To the second comment, yes the ISO 900 is being discontinued, but it's not replaced by the Ti-8, these two racquets came out almost concurrently, the ISO 900 is being replaced by the ISO Ti 900. <p><br> </html> Nelson 12-29-2000, 10:49 PM Never heard of fake Yonex racquets in Malaysia. Carlton, yes. But they are some low end Yonex racquets that are made in Taiwan... eXeige 01-31-2006, 05:38 PM are you sure it's 6 months rather than a year for US? bluejeff 01-31-2006, 06:51 PM are you sure it's 6 months rather than a year for US? You do realize this thread is more than 5 years old? :rolleyes: Every country has its own policy: US: 1 year TW: 3 months JP: 3 months full + 3 months partial and there are many more..... LazyBuddy 01-31-2006, 10:57 PM are you sure it's 6 months rather than a year for US? Also, notice that yonex policy only cover "manufacture defects". If it's the users' fault (i.e. clash, mis-hit, tension is way beyoned the suggested range, etc) then, in theory, it's NOT covered under the warranty. Of course, you can be lucky sometimes. However, once they clearly identified it's the user's fault, that's means "no exchange". :rolleyes: chessymonkey 02-01-2006, 01:35 PM And on top of that, it has to be at the correct distribution code like if u bought a racket with TH distribution and bring it to canada Yonex canada won't be able to help u then yr only option is to sent it back to Tailland |