View Full Version : My shipment from shuttle-house has arrived!!!


phandrew
01-15-2008, 10:54 PM
It took 8 days or 6 workings days from the day I ordered for my equipment to arrive. I am happy with the packaging of the racket and other stuff. From all the places i have bought from, shuttle-house is the cheapest for me.

I have resized the image for people with slow internet

http://img261.imageshack.us/img261/1884/img8482mb2.th.jpg (http://img261.imageshack.us/my.php?image=img8482mb2.jpg)

http://img261.imageshack.us/img261/3356/img8486jk3.th.jpg (http://img261.imageshack.us/my.php?image=img8486jk3.jpg)

http://img407.imageshack.us/img407/9792/img8487sq8.th.jpg (http://img407.imageshack.us/my.php?image=img8487sq8.jpg)

http://img181.imageshack.us/img181/1052/img8490li1.th.jpg (http://img181.imageshack.us/my.php?image=img8490li1.jpg)

http://img245.imageshack.us/img245/7730/img8491iz3.th.jpg (http://img245.imageshack.us/my.php?image=img8491iz3.jpg)

If anyone wants more pics ask me.

jhirata
01-16-2008, 05:36 AM
I bought my equipment from there too. Went to the main store on Japan. I was very impressed by the shopkeeper's stringing.. very neat, and fast.
Didnt you buy any packs of CBG100? They're worth a try.. :)

aidilaidilaidil
01-16-2008, 06:52 AM
Will you get the standard full length Yonex nanospeed or armortec, etc bag when you buy a racket from them? From the pictures, there's only the Yonex cotton bag. Just wondering..:confused:

phandrew, did you get charged by any custom duty? Nice racket btw. I see that you got yourself a 2U racket. What are the advantages and the downsides of the 2U compare to the 3U nanospeed? Anybody has ever tried both of them?

Smichz
01-16-2008, 09:11 AM
I don't think is cheap though..the prices in shuttle house,since there's no big discounts.N discounts r only for members..

phandrew
01-16-2008, 03:32 PM
Will you get the standard full length Yonex nanospeed or armortec, etc bag when you buy a racket from them? From the pictures, there's only the Yonex cotton bag. Just wondering..:confused:

phandrew, did you get charged by any custom duty? Nice racket btw. I see that you got yourself a 2U racket. What are the advantages and the downsides of the 2U compare to the 3U nanospeed? Anybody has ever tried both of them?

All JP version rackets come with the cotton bag. There was no custom duty.

I don't think is cheap though..the prices in shuttle house,since there's no big discounts.N discounts r only for members..

You don't have to be a member to get a discount. You can be a first time buyer as well to get a discount

Matt
01-16-2008, 04:45 PM
N discounts r only for members..

All wrong!!. Looks like Smichz didn't do his homework as phandrew pointed out.

Pochacho
01-16-2008, 05:16 PM
one more order should get me to silver member...
time to do some clicking :p

david07
01-16-2008, 05:32 PM
How did you guys find ordering from Shuttle-house? It looks pretty complicated. I've only ordered from My Badminotn Store and Badminton Shop Online and it's pretty simple to me.

Matt
01-16-2008, 05:37 PM
Ordering from Shuttle-House is easy as 1, 2, 3.

david07
01-16-2008, 05:39 PM
Do they take paypal? I didn't see an option there for it. It is also the only way of paying I have as I do not have a credit card.

Matt
01-16-2008, 05:42 PM
Do they take paypal? I didn't see an option there for it. It is also the only way of paying I have as I do not have a credit card.

Did you ask them? Not all shops accept paypal. Use a credit card =)

phandrew
01-16-2008, 05:51 PM
Do they take paypal? I didn't see an option there for it. It is also the only way of paying I have as I do not have a credit card.

Shuttle-house uses 128 bit SSL technology for security so i know it is safe. I do prefer Paypal because i use ebay so it would be easier for me.

jhirata
01-16-2008, 06:49 PM
I don't think is cheap though..the prices in shuttle house,since there's no big discounts.N discounts r only for members..

Take a look at this link..
http://shuttle-house.com/PAGE_top/MAIL_ORDER/Special_Price_TOP/page.php?cat=ra

Ti7 discounted by 35%, All Mizuno racquets discounted by 40% - 50%.. etc..

When I bought my equipment straight from the shop in Osaka for the first time, they gave me a total discount of 23%%.

If shuttle-house is too expensive for you, try www.racket.co.jp..
Almost all Yonex racquets are discounted by about 25%, and it comes with a free stringing service. :eek:

Pochacho
01-16-2008, 07:38 PM
If shuttle-house is too expensive for you, try www.racket.co.jp (http://www.racket.co.jp)..
Almost all Yonex racquets are discounted by about 25%, and it comes with a free stringing service. :eek:

aww... i can't read japanese :(

jhirata
01-16-2008, 07:52 PM
aww... i can't read japanese :(

Here's the translated page:
http://translate.google.com/translate?hl=en&sl=ja&u=http://www.racket.co.jp/&sa=X&oi=translate&resnum=1&ct=result&prev=/search%3Fq%3Dracket.co.jp%26hl%3Den%26ie%3DUTF-8

Jasonvan
01-16-2008, 07:52 PM
shuttle house is pretty good, I bought from there also... 40-50% off Mizuno... Too bad they didn't have it when I bought my tetracross.... I would recommend shuttle house if you want to buy racket from japan... And yes, when they shipped the racket to me I was charged tax by the customs....

phandrew
01-16-2008, 07:54 PM
here is the english website for shuttlehouse:

http://shuttle-house.com/page_top_E.html

Matt
01-16-2008, 08:30 PM
When I my stuff from Japan, I don't get charged for customs.

cliffhu
01-22-2008, 09:25 AM
shuttle house is pretty good, I bought from there also... 40-50% off Mizuno... Too bad they didn't have it when I bought my tetracross.... I would recommend shuttle house if you want to buy racket from japan... And yes, when they shipped the racket to me I was charged tax by the customs....

How much is the tax???

gsloh
01-22-2008, 09:56 AM
It varies from country to country, for the uk see:
http://customs.hmrc.gov.uk/channelsPortalWebApp/channelsPortalWebApp.portal?_nfpb=true&_pageLabel=pageTravel_ShowContent&propertyType=document&resetCT=true&id=HMCE_CL_001454

cliffhu
01-22-2008, 10:34 AM
Excellent site...but I can't get the exact information I want after reading nearly the whole loads of items...

So, what are the custom charges if I buy one or two NS9000 from Japan, i.e. shuttle house ?

Matt
01-22-2008, 12:29 PM
Excellent site...but I can't get the exact information I want after reading nearly the whole loads of items...

So, what are the custom charges if I buy one or two NS9000 from Japan, i.e. shuttle house ?

The customs charges depends on your country, therefore you will need to ask your countries customs for information.

Matt
01-22-2008, 12:30 PM
Deleted..............

stefanosx
01-22-2008, 04:13 PM
hi guys, i am from greece and here we have only 2 brands for badminton victor and yonex but the both stores didn't have many products for this brands. Can anyone tell me a good online store, with no many shippment and good prices?

sorry for my english!!!!

Matt
01-22-2008, 04:26 PM
hi guys, i am from greece and here we have only 2 brands for badminton victor and yonex but the both stores didn't have many products for this brands. Can anyone tell me a good online store, with no many shippment and good prices?

sorry for my english!!!!

The main reason is because Badminton most likely isn't popular where you are, therefore the variety of products and or brands is less compared to going countries which are popular.

You could use Shuttle-House as an online shop.

phandrew
01-22-2008, 04:28 PM
My two favourite stores are:

http://shuttle-house.com/page_top_E.html - there is a shipping fee but cheaper

http://www.mybadmintonstore.com/shop/index.php - free shipping worldwide but cost more

westbeach
01-25-2008, 09:35 AM
Hey Guys, when I try to order from Shuttle House, it keeps telling me I have to fill in my address even though it's already filled in? What gives?

Ar Dan
01-25-2008, 08:44 PM
try seperating your address with spaces only

do not use any "," or "."

phandrew
01-25-2008, 10:56 PM
try seperating your address with spaces only

do not use any "," or "."

I had that problem to when i ordered. You can only use spaces between words.

Ar Dan
01-25-2008, 10:59 PM
I got so pissed off... it took me the longest time to figure it out

Matt
01-25-2008, 11:02 PM
It should not take that long to find out acutally. More like a few seconds after the problem is determined.

And yes you can use ".".

_MyST_Spring
01-25-2008, 11:08 PM
wah, guys, you solved my problem.
I also got the "please fill in address" error... I think the website programmer need to improve his programming skills..

Matt
01-25-2008, 11:52 PM
Yeah, someone should inform them to correct this issue.

azabaz_ipoh
01-26-2008, 12:57 AM
MyST Spring, please let me know how it goes with your order. i am thinking of buying from shuttle house too since i could use bank transfer. i dont have paypal or credit card. they are selling some mizuno shoes at a bargain price. :D

r7msia
02-04-2008, 11:12 AM
Just done with payment. But I'm confused with the shipping. It is a registered mail? A concern for me bacause normally no body will around my house to receive it. Anyone from Malaysia ordered from shuttle-house before?

phandrew
02-04-2008, 03:22 PM
when my shippment arrived at my home i was at home but i didn't have to sign anything so i don't think it is registered mail. It has EMS on the postal sheet but I'm not sure which type of shipping that is.

azn_123
02-04-2008, 04:20 PM
when my shippment arrived at my home i was at home but i didn't have to sign anything so i don't think it is registered mail. It has EMS on the postal sheet but I'm not sure which type of shipping that is.

Did you string your ns9k with the nbg98's yet? If so..I would love to know how it feels.:)

aidilaidilaidil
02-04-2008, 06:44 PM
when my shippment arrived at my home i was at home but i didn't have to sign anything so i don't think it is registered mail. It has EMS on the postal sheet but I'm not sure which type of shipping that is.

phandrew, did they provide you with the tracking number as well?

phandrew
02-04-2008, 06:48 PM
here is another link to the same racket which i hit my partner's racket - http://www.badmintoncentral.com/forums/showthread.php?t=51993

i have strung my racket already and the feel is pretty solid and extremely good power but the control isn't as good as the other strings i use (NBG95 and BG80). Sometimes when i do drop shots the shuttlecock tends to bounce too high probably due to the power of the string.

phandrew
02-04-2008, 07:01 PM
Here are a few photos for everyone who is has questions about shipping, tracking number, cost of shipping etc..

http://img186.imageshack.us/img186/9/img8796pa6.th.jpg (http://img186.imageshack.us/my.php?image=img8796pa6.jpg)

http://img232.imageshack.us/img232/4710/img8797yl1.th.jpg (http://img232.imageshack.us/my.php?image=img8797yl1.jpg)

azabaz_ipoh
02-04-2008, 08:30 PM
Just done with payment. But I'm confused with the shipping. It is a registered mail? A concern for me bacause normally no body will around my house to receive it. Anyone from Malaysia ordered from shuttle-house before?

let us know how the outcome is. i would like to know more on the charges and the shipping too. what did you order? how much you had to pay for the item and the shipping? :):)

r7msia
02-05-2008, 03:57 AM
let us know how the outcome is. i would like to know more on the charges and the shipping too. what did you order? how much you had to pay for the item and the shipping? :):)


AT700. After conversion around RM580-590 (including shipping).

r7msia
02-05-2008, 03:59 AM
when my shippment arrived at my home i was at home but i didn't have to sign anything so i don't think it is registered mail. It has EMS on the postal sheet but I'm not sure which type of shipping that is.

Just wondered if I'm not at home they will leave the parcel on my door steps :confused: Hopefully not.

phandrew
02-05-2008, 04:26 AM
Just wondered if I'm not at home they will leave the parcel on my door steps :confused: Hopefully not.

I was at home when the parcel arrived so i don't know what will happen if you were not at home. I think if it is courier shipping and you are not home they send it back to the sender. This has happened a few times to me when i use courier shipping but i am not sure if shuttlehouse uses courier shipping.

aidilaidilaidil
02-05-2008, 06:01 AM
Just wondered if I'm not at home they will leave the parcel on my door steps :confused: Hopefully not.

If there was no one at home during the delivery, the postman will usually left you a notice card asking you to collect it from your local post office. They will usually give you some time to collect it from the local post office and if it is not collected within a specific time frame, they will send it back to the sender. Did you get the tracking number from shuttle house? It will be easier if you have it.

nSmash
02-08-2008, 03:39 PM
When I my stuff from Japan, I don't get charged for customs.

Hey Matt, how did you manage that? I'm from Ontario and got slapped by a big fat duty+taxes on my shuttle-house shipment. :confused: Feel free to answer in PM, if you prefer. :D

phandrew
02-08-2008, 04:55 PM
i think it depends on how much the item cost and which country you are in.

Matt
02-08-2008, 07:49 PM
Things just come to my house and I don't get hit with anything. Even if the stuff was over 1K!

nSmash
02-09-2008, 01:59 AM
Things just come to my house and I don't get hit with anything. Even if the stuff was over 1K!

1K declared outside the box? Wow which Canada do you live in? :D
And to put salt on the wound, GST+PST are charged ON the duty!!
i.e. duty is subject to taxes too... and Canada Post adds a SERVICE CHARGE to collect the duty+taxes!!

cooler
02-09-2008, 02:01 AM
1K declared outside the box? Wow which Canada do you live in? :D
And to put salt on the wound, GST+PST are charged ON the duty!!
i.e. duty is subject to taxes too.i can feel your pain...
mine didnt got hit either.

nSmash
02-09-2008, 02:05 AM
i can feel your pain...
mine didnt got hit either.

Something is wrong with Ontario... or... you guys have great fengshui... I gotta start arranging my racquets in a different order or something... :D

cooler
02-09-2008, 02:15 AM
Something is wrong with Ontario... or... you guys have great fengshui... I gotta start arranging my racquets in a different order or something... :Das a start, grass is greener in the west:p

MusclePower100
02-09-2008, 02:29 AM
i ordered stuff from shuttle-house and i never had to pay for any taxes.

cooler
02-09-2008, 03:42 AM
move to the west nSmash:D land of golden wheat and canola fields:D
move further west, the land of milk and golden brown honey we call ...OIL:p
move further west, the land of B.C. gold where u can pan them and smoke them:D

nSmash
02-09-2008, 01:04 PM
move to the west nSmash:D land of golden wheat and canola fields:D
move further west, the land of milk and golden brown honey we call ...OIL:p
move further west, the land of B.C. gold where u can pan them and smoke them:D

where's my ticket... must be around here somewhere... :D gotta get to the land where we can play with tax-free racquets while high on BC gold

cards_pro
02-09-2008, 01:16 PM
I ordered a reel of string from them last Nov. It came through FedEx.
And I didn't have to pay any tax.

nSmash
02-09-2008, 02:24 PM
I ordered a reel of string from them last Nov. It came through FedEx.
And I didn't have to pay any tax.

Wow... no brokerage fees either?

MusclePower100
02-09-2008, 02:42 PM
no fees at all which is good.

Matt
02-09-2008, 03:14 PM
It's probably up to customs discretion from what is sound like to me.

Kardel
02-09-2008, 04:10 PM
Hey, so guys, after I ordered from Shuttle-House, they gave me an email telling me the cost(without shipping). Do I just send an email back confirming it, and asking for the shipping price?

Matt
02-09-2008, 04:16 PM
Hey, so guys, after I ordered from Shuttle-House, they gave me an email telling me the cost(without shipping). Do I just send an email back confirming it, and asking for the shipping price?

They just want to confirm your order. An updated one spreadsheet will include shipping cost will be there when they send you the payment information.

Kardel
02-09-2008, 04:34 PM
Alright, thanks Matt, about how long do you think the second email will take to arrive?

phandrew
02-09-2008, 08:42 PM
the second email was only 2 days after the first email for me.

Matt
02-09-2008, 09:13 PM
Alright, thanks Matt, about how long do you think the second email will take to arrive?

Generally, the email would come once all items have arrived. If there are items which are not there, the first sheet would probably have some comments beside the items. If you want to follow up on it, send them an email.

nSmash
02-09-2008, 11:27 PM
Matt and MusclePower100, did you guys happen to have your packages marked "gift" or "sample" or anything special?

Matt
02-10-2008, 01:38 AM
Matt and MusclePower100, did you guys happen to have your packages marked "gift" or "sample" or anything special?

Nope, nothing special, just like the rest of us.

phandrew
02-10-2008, 03:15 AM
Matt and MusclePower100, did you guys happen to have your packages marked "gift" or "sample" or anything special?

I posted a few pics on what the package shippment sheet looks like in post 40.

MusclePower100
02-10-2008, 01:57 PM
nope, nothing on mine, on my last order merchandise was the only thing marked off.

Kardel
02-10-2008, 05:49 PM
Hm, Matt, so for the follow up, I just asked what the shipping price was, do you think that was sufficient enough?

Matt
02-10-2008, 06:34 PM
yeah should be good enough, they get the idea.

nSmash
02-10-2008, 06:55 PM
Matt, MusclePower100, phandrew... thanks for the replies, guys.

r7msia
02-10-2008, 08:53 PM
let us know how the outcome is.


My shipment just arrived. No Tax. Delivered by Pos Laju Malaysia. So all I can say is GOOD service and FAST delivery :)

So no worry for you to place your order :p

azabaz_ipoh
02-10-2008, 09:05 PM
My shipment just arrived. No Tax. Delivered by Pos Laju Malaysia. So all I can say is GOOD service and FAST delivery :)

So no worry for you to place your order :p

cool! thanks for the feedback. wah! you must have had a very happy chinese new year with your new purchase. :)

Kardel
02-11-2008, 09:27 PM
Eh, i sent the e-mail replying to their first email on last thursday, and they haven't given me a reply back, is this a problem? If so, what should i do? >.>

phandrew
02-11-2008, 11:12 PM
it depends on what you ordered. They only give you the second email after they have everything you want in stock.

Kardel
02-13-2008, 08:17 PM
Uhm, I still havent received my second email =.=, tomorrow it'll be a week since they sent it, should I call them to see what's happening?

Matt
02-13-2008, 08:18 PM
Uhm, I still havent received my second email =.=, tomorrow it'll be a week since they sent it, should I call them to see what's happening?

Unless you know Japanese, it would be hard to contact them by phone since there is a certain day when one of the staff that seems to know English is there.

Send them an email and ask them if all the goods have arrived yet.

Kardel
02-13-2008, 08:20 PM
Wow fast reply, so what should I do then? All I ordered was a bunch of different strings. NBG 98, NBG 95, BG65P, and BG66S, do you think they would have shortages on these? And if so, would that be the cause of the delay?

Matt
02-13-2008, 08:28 PM
Wow fast reply, so what should I do then? All I ordered was a bunch of different strings. NBG 98, NBG 95, BG65P, and BG66S, do you think they would have shortages on these? And if so, would that be the cause of the delay?

That's most likely the reason. End of this month!! I assume that is single pack.

Kardel
02-13-2008, 08:48 PM
Wait what? There's a shortage on 98's? (probably the string I wanted to try out the most =/)

Matt
02-13-2008, 08:59 PM
Ehhe, good thing I have my reel!

Kardel
02-13-2008, 09:18 PM
Wait so, they're only restocking at the end of the month? =/

chicha
02-14-2008, 07:34 AM
Hi,

I just made an ordered from shuttle house and email them straight after I made the order to check with them whether the items that I ordered was in stock or not. I also order a couple of NBG98 strings and they told me NBG98 strings are in stock. Maybe the other strings that you ordered was not in stock. Sadly I ordered a NSK9S which was not in stock but I still got the second email and the payment link despite the unavailability of NS9KS.

r7msia
02-14-2008, 08:47 AM
Hi,

I just made an ordered from shuttle house and email them straight after I made the order to check with them whether the items that I ordered was in stock or not. I also order a couple of NBG98 strings and they told me NBG98 strings are in stock. Maybe the other strings that you ordered was not in stock. Sadly I ordered a NSK9S which was not in stock but I still got the second email and the payment link despite the unavailability of NS9KS.

You writting English to them? Hmmm...2 of my emails to them to enquire about my order did not get reply at all. But luckily at last my order did arrive :)

chicha
02-14-2008, 09:02 AM
You writting English to them? Hmmm...2 of my emails to them to enquire about my order did not get reply at all. But luckily at last my order did arrive :)

Yes, all of my email to them are in english. I sent my email to yo_3_order@yahoo.co.jp and they always replied my email. I've never received any reply from them when I sent an email to other than that email address.

aerotus70
02-14-2008, 11:55 AM
Do shuttle-house accept international credit cards? i read their website on payment method but could not find any info on whether they accept international cc


Do you guys pay by credit cards or other methods?

got tempted to order some stuffs after reading this thread :D

phandrew
02-14-2008, 03:40 PM
Here is some info about the credit cards - http://shuttle-house.com/page_top_ENGLISH/Guide/Cledit_card_Info.html

According to that link, they only accept Visa and Master Card.

Kardel
02-18-2008, 03:33 PM
Still haven't received my reply =/ I even sent an email to yo_3_order@yahoo.co.jp, looking at chicha's post, inquiring about it, but nothing yet.

MSN04
02-18-2008, 05:12 PM
That is weird... b/c I have been having email exchange with them these few days (at least 5 emails from them). And my order was shipped yesterday :p

Kardel
02-18-2008, 05:25 PM
Hrm, do you think I should just re-order? Because I'm getting kind of impatient =.=

Matt
02-18-2008, 07:27 PM
Hrm, do you think I should just re-order? Because I'm getting kind of impatient =.=

You can if you want to pay double the price because you will have now twice the goods eventually.

Kardel
02-18-2008, 08:26 PM
But I haven't given them my Credit-Card number etc yet(should I have? if so, when =.=, getting confused). I could just not respond to the first one, if it comes later, since it seems like this is the only order they're ignoring =/ They aren't even replying back to me at all.

MusclePower100
02-18-2008, 08:31 PM
they will reply, you just have to be patient. i'm guessing theres some kind of holiday in japan or they are still waiting to see if they have your goods in stock.

Kardel
02-18-2008, 08:33 PM
MusclePower100, from what I see, that's not the case, since others in this thread seem to have gotten their replies recently.

MusclePower100
02-18-2008, 09:01 PM
hmmmm did check to see if the emails are in your spam/junk mail folder? if not try emailing them again.

Ar Dan
02-18-2008, 10:31 PM
they wait until all the products of your order to arrive before sending you an email.

Matt
02-18-2008, 11:22 PM
But I haven't given them my Credit-Card number etc yet(should I have? if so, when =.=, getting confused). I could just not respond to the first one, if it comes later, since it seems like this is the only order they're ignoring =/ They aren't even replying back to me at all.

Nope, but they have technically would have whatever is available set aside for you until everything is ready.

ae86trueno
02-18-2008, 11:43 PM
Originally Posted by Kardel http://www.badmintoncentral.com/forums/images/buttons/viewpost.gif (http://www.badmintoncentral.com/forums/showthread.php?p=792608#post792608)
But I haven't given them my Credit-Card number etc yet(should I have? if so, when =.=, getting confused). I could just not respond to the first one, if it comes later, since it seems like this is the only order they're ignoring =/ They aren't even replying back to me at all.


i thought we suppose to make order and pay first before they process the order? i haven't tried shuttlehouse, but i thought thats what normally happen.

MSN04
02-18-2008, 11:59 PM
nah... they got eveything ready 1st.
If certain item(s) not in stock and won't be available for a while, they email you to see if you want to cancel, or pay for it and ship it the next shipment. I go for the 2nd option and it speed things up (i think... not sure).
But yeah, as someone said, they set the available items aside to be shipped.

aerotus70
02-26-2008, 08:52 AM
A question here about ordering from shuttle house,

If i'm ordering a racket from shuttle house and i want them to help me string the racket, the website say to add in the string type/pounds in the comment box.

Do i have to purchase the string separetly (adding the string in my order form) or just had to write in the comment box and they will add in the cost for the string

chicha
02-26-2008, 10:52 AM
You can do both. If you did not add a string in your cart, they will do it for you and add the string and stringing cost in the price quotation. If you do add for example 3 packs of NBG98 strings in your cart, they will use one of the pack to string your racket.

A question here about ordering from shuttle house,

If i'm ordering a racket from shuttle house and i want them to help me string the racket, the website say to add in the string type/pounds in the comment box.

Do i have to purchase the string separetly (adding the string in my order form) or just had to write in the comment box and they will add in the cost for the string

aerotus70
02-27-2008, 07:28 AM
thank you for the clear explanation

aerotus70
03-04-2008, 08:57 AM
Ordered a racket with string 2 days ago, not yet received the 2nd payment email though...

then i realise , i did not select 'necessary' in the box which is require to ask them to string the racket, but i did write in the comment box, indicating the string type and pounds.

hmmm will they help me string the racket?? Not yet receive the 2nd email so i'm not sure if i need to tell them about that

Matt
03-04-2008, 09:39 AM
Send them an email an email with the correction for clarification.

Which racket did you order? If it's 3U4 or 2U4, is out of stock as far as I can tell you.

aerotus70
03-04-2008, 10:14 AM
Send them an email an email with the correction for clarification.

Which racket did you order? If it's 3U4 or 2U4, is out of stock as far as I can tell you.


I order a AT900T , 3UG4 with NGB98 (red)

Do i send to this email address -> order@shuttle-house.com?

chicha
03-04-2008, 10:33 AM
I order a AT900T , 3UG4 with NGB98 (red)

Do i send to this email address -> order@shuttle-house.com?

Has the red NBG98 strings been released? I thought the red NBG98 are not released yet until mid march although they are published in the 2008 catalogue.

Try send the email to yo_3_order@yahoo.co.jp as well.

Matt
03-04-2008, 10:36 AM
Yeah, just go ahead and send it.

Ar Dan
03-04-2008, 08:09 PM
Has the red NBG98 strings been released? I thought the red NBG98 are not released yet until mid march although they are published in the 2008 catalogue.

Try send the email to yo_3_order@yahoo.co.jp as well.

Red NBG98 is available, my shipment should be arriving either today or tomorrow:D

aerotus70
03-04-2008, 11:49 PM
Thanks for the help.

I emailed yo_3_order@yahoo.co.jp, they told me in the email they already sent me the credit card URL but i did not receive it, not in junk, not filtered also, anyway they sent me the payment link in the same reply, after paying i receive another email:

"Thank you for purchase. It is a badminton specialty store shuttle house.
The certification of a credit card was possible. Because I suffer from working, please wait for dispatch of an article to article arrival for a while."


They will sent me a shipping statement/email later to tell me the order has shipped?


Hmm i'm using hotmail for this order, does hotmail block shuttle house email address? Because the 2nd email came from info@shuttle-house.com (info@shuttle-house.com) and hotmail indicate it as a spoofing, and phishing email adress :confused:

Matt
03-05-2008, 12:00 AM
Thanks for the help.

I emailed yo_3_order@yahoo.co.jp, they told me in the email they already sent me the credit card URL but i did not receive it, not in junk, not filtered also, anyway they sent me the payment link in the same reply, after paying i receive another email:

"Thank you for purchase. It is a badminton specialty store shuttle house.
The certification of a credit card was possible. Because I suffer from working, please wait for dispatch of an article to article arrival for a while."


They will sent me a shipping statement/email later to tell me the order has shipped?


Hmm i'm using hotmail for this order, does hotmail block shuttle house email address? Because the 2nd email came from info@shuttle-house.com (info@shuttle-house.com) and hotmail indicate it as a spoofing, and phishing email adress :confused:

LoL. They need to fix that so it doesn't say SPAM from hotmail/live acconts on their end. They also need to fix that, I also suffer from... I dunno what that means ROFL!!

They normally don't send an email when it is shipped, so what you should do to send them an email and ask them for the tracking number when it is shipped.

azabaz_ipoh
03-05-2008, 12:21 AM
Thanks for the help.

I emailed yo_3_order@yahoo.co.jp, they told me in the email they already sent me the credit card URL but i did not receive it, not in junk, not filtered also, anyway they sent me the payment link in the same reply, after paying i receive another email:

"Thank you for purchase. It is a badminton specialty store shuttle house.
The certification of a credit card was possible. Because I suffer from working, please wait for dispatch of an article to article arrival for a while."


They will sent me a shipping statement/email later to tell me the order has shipped?


Hmm i'm using hotmail for this order, does hotmail block shuttle house email address? Because the 2nd email came from info@shuttle-house.com (info@shuttle-house.com) and hotmail indicate it as a spoofing, and phishing email adress :confused:

i like the bolded part. :D:D:D:p;)

Ar Dan
03-05-2008, 12:33 AM
I had that same problem with my recent purchase as well, the guy told me that the email was sent like 3 times, but it was not received by my email.
Then they (Shuttle House) tried with a different account and it worked.

z3048018
03-05-2008, 09:20 AM
i just sent them another email regarding my purchase as well. i've been checking my emails every hour for the last few days!!!

andrewlyw
03-06-2008, 07:25 AM
i just sent them another email regarding my purchase as well. i've been checking my emails every hour for the last few days!!!

Hi guys.. I am in the same boat... :crying:
has anyone received ARC10 from Shuttlehouse yet? or will they send me the URL after got the ARC10 in stock?? :confused:

thanks..

Ar Dan
03-06-2008, 09:33 AM
The ARC 10 is currently on backorder at Shuttle House, I ordered mine on Feb 15, I'm still waiting.

However, I received part of the order today, 2 sets of tracksuits, shirts and strings. Paid for it on Monday, received on Thursday.

andrewlyw
03-06-2008, 04:42 PM
The ARC 10 is currently on backorder at Shuttle House, I ordered mine on Feb 15, I'm still waiting.

However, I received part of the order today, 2 sets of tracksuits, shirts and strings. Paid for it on Monday, received on Thursday.

thanks Ar Dan.
I just sent them an email, so hopefully they'll reply soon.

aerotus70
03-07-2008, 08:10 PM
Paid for my order on 5th march , received on 7th march :)

AT900T 3UG4 with NGB98 (red) @23 cant wait to test it out:D

http://img.photobucket.com/albums/v712/orkz222/DSC00004.jpg
http://img.photobucket.com/albums/v712/orkz222/DSC00005.jpg
http://img.photobucket.com/albums/v712/orkz222/DSC00007-1.jpg
http://img.photobucket.com/albums/v712/orkz222/DSC00008.jpg

http://img.photobucket.com/albums/v712/orkz222/DSC00009.jpg

wocdam
03-07-2008, 09:08 PM
aerotus70, i also faced the same problem. seems like both of us had to send an email to remind them. Nevetheless, i paid for it on the 6th, so i guess i should be receiving my goods on either Monday or Tuesday.

KazeCloud
03-07-2008, 10:45 PM
Are those the new sheaths? O.O

Looks horrible! Can you get the regular ones?

And how do you get Gold and Silver discounts on shuttle-house? I want it to be cheaper. Does the price of shuttle-house balance out after you add the shipping and handling compared to Badmintonshoponline which has free shipping? I'm looking for the 3ug5 At-900P JP.

wocdam
03-07-2008, 10:54 PM
with the standard 23% discount, it's around 19,656yen (excl. shipping). shipping is another 2,500yen to North America

Matt
03-08-2008, 12:19 AM
Are those the new sheaths? O.O

Looks horrible! Can you get the regular ones?

And how do you get Gold and Silver discounts on shuttle-house? I want it to be cheaper. Does the price of shuttle-house balance out after you add the shipping and handling compared to Badmintonshoponline which has free shipping? I'm looking for the 3ug5 At-900P JP.

You have to keep purchasing. They are on a point system.

aerotus70
03-08-2008, 02:39 AM
Are those the new sheaths? O.O

Looks horrible! Can you get the regular ones?



actually those sheaths only available to JP coded racket (correct me if wrong) you can buy them seperately if you want, for SP coded racket of the same series they give those regular sheaths which i have a few... This cotton sheaths can be use to keep clothes, towels etc, much better than the rigid shape sheaths.

jhirata
03-08-2008, 03:29 AM
actually those sheaths only available to JP coded racket (correct me if wrong) you can buy them seperately if you want, for SP coded racket of the same series they give those regular sheaths which i have a few... This cotton sheaths can be use to keep clothes, towels etc, much better than the rigid shape sheaths.
The 'normal' case is only available with the lower-end models like the MP30 in Japan :rolleyes:

Matt
03-08-2008, 12:21 PM
The cloth case is only only available for high-end JP rackets.

phandrew
03-08-2008, 03:55 PM
Does anybody know in if i will get charged customs fees if the item cost is $1000AUD+ into Australia?

Also i don't really like the cloth case because it offers little protection.

KazeCloud
03-08-2008, 06:37 PM
Oh okay. If its that much better. Haha. Thanks for the insight on the sheaths!

jhirata
03-08-2008, 06:51 PM
Does anybody know in if i will get charged customs fees if the item cost is $1000AUD+ into Australia?

Also i don't really like the cloth case because it offers little protection.
Sell it.. there are many people out there who want to buy it, and also if you already have a racquet bag ( 3 - 9 racquet bag )
Two of my friends offered me 10NZD for it..

andrewlyw
03-08-2008, 08:39 PM
Sell it.. there are many people out there who want to buy it, and also if you already have a racquet bag ( 3 - 9 racquet bag )
Two of my friends offered me 10NZD for it..

yes.. phandrew.. I want to buy if you are willing to sell.. :D

jhirata
03-08-2008, 09:30 PM
Even tennis racquets and squash racquets in Japan come with the black cloth cover.

phandrew
03-08-2008, 11:19 PM
Is there anything special about the cloth case?

jhirata
03-08-2008, 11:23 PM
Is there anything special about the cloth case?
It's only available in Japan.. and also, it's quite unique..

aerotus70
03-08-2008, 11:24 PM
nope, it just came with high end jp rackets...

locally, for the same high end sp racket, those "normal" case came the rackets instead

Matt
03-08-2008, 11:33 PM
Is there anything special about the cloth case?

It's only available in Japan.. and also, it's quite unique..

Just to add on that, it's another of those JP exclusive!! JP rules all!

Matt
03-10-2008, 10:14 AM
Being gold is speical isn't it ehheh!

Jeff_SUN
03-11-2008, 07:17 AM
I placed my order with shuttle-house at the beginning of Feb, they sent me the payment email 20 days after that and I paid immediately. But they still haven't charged me yet and I still haven't received anything. It's been ONE MONTH already, I sent them email every week, but never replied.....Don't know what's going on.....

wocdam
03-11-2008, 08:20 AM
after paying, did you receive another email?

Jeff_SUN
03-11-2008, 12:06 PM
Nevermind. The package finally arrived today. But according to my credit card statement, they still haven't charged me yet....

Matt
03-11-2008, 01:27 PM
Nevermind. The package finally arrived today. But according to my credit card statement, they still haven't charged me yet....

They already got the payment as you had recieved the automatic reply. Most likely it is pending (which is why it will not show) and can be verified by calling your CC company. If it does not show in pending, it will later.

juniorjunior
03-12-2008, 06:09 AM
Hi all,

I am trying to make an order from shuttle house but the order page keeps telling me to enter my address when I already have. I am a first time buyer.

Is anyone having the same problem:confused:

wocdam
03-12-2008, 09:07 AM
finally, i got my Tetracross 700 and SHB80W.
First impression of the Tetracross 700: well painted. i was trying to look for some smeared paintwork, but all was done well. when i held the racket, i could feel the head heavy balance (and my racket was unstrung). Flex was stiff, feels roughly the same as my Superwaves 31. will post more when i try it out this weekend

Ar Dan
03-12-2008, 09:27 AM
Hi all,

I am trying to make an order from shuttle house but the order page keeps telling me to enter my address when I already have. I am a first time buyer.

Is anyone having the same problem:confused:

Try using only spaces in between your address, don't use " , "

juniorjunior
03-12-2008, 04:22 PM
Try using only spaces in between your address, don't use " , "


Great! It works now!

Thanks:)

ch24693
03-16-2008, 04:42 AM
just asking anyone from malaysia who had both stuffs from shuttle house , do they charge any tax if one buy lets say 2 or more racquets:confused::confused:

z3048018
03-19-2008, 08:41 AM
finally got my goodies from shuttle house - 4 days after i paid; pretty damn quick they are and very apologetic throughout our email exchanges. would i use them again? no i wouldn't. i'll go directly to the shop!!!

Matt
03-19-2008, 01:50 PM
For Canada,

There is no duties. Tax at their discretion.

Matt
03-19-2008, 04:47 PM
just asking anyone from malaysia who had both stuffs from shuttle house , do they charge any tax if one buy lets say 2 or more racquets:confused::confused:

You should check with Malaysia's custom regulations.

r7msia
03-20-2008, 01:10 AM
Not sure about Malaysia's custom regulation. But my parcel arrived without any tax or duty charges.

MSN04
03-20-2008, 01:13 AM
For Canada,

There is no duties. Tax at their discretion.

I win again today. No PST/GST. :D

Matt
03-20-2008, 01:21 AM
I win again today. No PST/GST. :D

Yup, same for me too! no tax ha ha! I believe Smashis said I'm a spy because I didn't get taxed. Using this werid logic, that means you, me and other people who did not get taxed are spys too ROFL!

MSN04
03-20-2008, 01:25 AM
Yup, same for me too! no tax ha ha! I believe Smashis said I'm a spy because I didn't get taxed. Using this werid logic, that means you, me and other people who did not get taxed are spys too ROFL!

I know you are. You better admit that. :D

andrewlyw
03-20-2008, 08:38 PM
hey Matt and MSN04..
I assume your ARC10s have arrived from Shuttle-house??
I am still waiting for mine.. and it's been nearly 4 weeks.. :crying:
haven't even got the URL to pay yet...

MSN04
03-20-2008, 09:05 PM
hey Matt and MSN04..
I assume your ARC10s have arrived from Shuttle-house??
I am still waiting for mine.. and it's been nearly 4 weeks.. :crying:
haven't even got the URL to pay yet...

I think they are out of them already. At least for the 3UG5, it is. Did you preorder yours? If not, very likely you will have to wait until they fill all the preorders 1st. It was pretty crazy, I never thought there is such high demand on badminton racquet. May be, just the Arc10? Anyways, if you haven't got the URL to pay yet, that means they don't have it in stock, or some other things you ordered is/are not in stock. Be patient tho.

ae86trueno
03-20-2008, 10:15 PM
i never bought anything from shuttle house but will consider for next time.
i think the site is harder to navigate through. i like mybadmintonstore layout.
btw i'm on happy mood :D :D my packet arrive from mybadmintonstore last monday :D :D
http://www.geocities.com/bahamuthz/pics/badminton.jpg

andrewlyw
03-20-2008, 11:06 PM
I think they are out of them already. At least for the 3UG5, it is. Did you preorder yours? If not, very likely you will have to wait until they fill all the preorders 1st. It was pretty crazy, I never thought there is such high demand on badminton racquet. May be, just the Arc10? Anyways, if you haven't got the URL to pay yet, that means they don't have it in stock, or some other things you ordered is/are not in stock. Be patient tho.

thanks MSN04... I preordered 2x 3UG4 on the 27/2 (don't know if that's late for preorder) :confused:..
they told me last week all the other stuff are in stock.. except the ARC10 and SHB100 (new colour).

oh well.. will be patient and see how it goes.. :o

MSN04
03-21-2008, 02:26 AM
thanks MSN04... I preordered 2x 3UG4 on the 27/2 (don't know if that's late for preorder) :confused:..
they told me last week all the other stuff are in stock.. except the ARC10 and SHB100 (new colour).

oh well.. will be patient and see how it goes.. :o

I pre-order mine around mid-Feb. But I order 3UG5 tho, not sure about 3UG4. Well... you get the idea anyways.

Yeah, the new colour SHB100 is expected to be there mid April, so I cancel it :)

z3048018
03-21-2008, 09:45 AM
i ordered my ArcSaber10 on 25-Feb and received it 2 days ago so that means they do have it in stock. yes, just be patient and cancel the other outstanding orders you have in order for them to send you the payment URL

bdmntnplayer
06-29-2008, 09:16 PM
I'm having trouble ordering from shuttle-house.
They gave me a confirmation email with the payment link attached, and I fill my information, but they keep giving me emails back that says the payment was not made.

Please help.

MSN04
06-30-2008, 04:47 AM
I'm having trouble ordering from shuttle-house.
They gave me a confirmation email with the payment link attached, and I fill my information, but they keep giving me emails back that says the payment was not made.

Please help.

Don't put "," or "." on any of the input (usually the address field)

I think it was sth like this... but i haven't ordered anything since the arc10, so i don't remember exactly...

LISHENGYAO
06-30-2008, 07:35 AM
Does anybody know in if i will get charged customs fees if the item cost is $1000AUD+ into Australia?

Also i don't really like the cloth case because it offers little protection.


you will get charged as far as i know.

Do you mind if I ask you how much did you pay for the shipping from Japan to Melbourne. Cheers!

phandrew
06-30-2008, 08:05 AM
you will get charged as far as i know.

Do you mind if I ask you how much did you pay for the shipping from Japan to Melbourne. Cheers!

For the items i ordered the shipping cost 2000yen, ~$19.70AUD

bayanbaru
11-29-2008, 03:56 PM
Not sure about Malaysia's custom regulation. But my parcel arrived without any tax or duty charges.

hi

May I know what is the shipping cost to Malaysia?

phandrew
11-29-2008, 04:00 PM
hi

May I know what is the shipping cost to Malaysia?

You have to email shuttlehouse for the exact shipping price by saying what you want to buy and where to ship it.

r7msia
11-30-2008, 01:49 AM
hi

May I know what is the shipping cost to Malaysia?

Depend on what you are ordering. If only a single racket then the shipping cost will be around RM30-40. But you still have to email them for the exact pricing.

bayanbaru
12-06-2008, 09:43 PM
Depend on what you are ordering. If only a single racket then the shipping cost will be around RM30-40. But you still have to email them for the exact pricing.


is it cheaper to buy from japan (eg. shuttle-house) or buy locally in malaysia?

jhirata
12-06-2008, 10:05 PM
is it cheaper to buy from japan (eg. shuttle-house) or buy locally in malaysia?
It would be cheaper in Malaysia, but you can buy from shuttle-house if you want to buy JP-models or also if you want to buy in bulk because they have good discounts.

Gemcat
12-07-2008, 12:25 AM
Does anyone realize that Shuttle-house is selling the Ti-7 again?

NisroL_JR
12-08-2008, 09:43 PM
is it cheaper to buy from japan (eg. shuttle-house) or buy locally in malaysia?

For me if the item available here, better buy it here la. I only buy from shuttlehouse the item which is not available in Malaysia

jhirata
12-08-2008, 10:25 PM
Does anyone realize that Shuttle-house is selling the Ti-7 again?
Shuttle House always had the Ti7 in the reduced-for-sales section..

They have a whole lot of Babolat racquets on sale for around 50% off or so too. Mizuno's and RSL too.. but the exchange rate right now is too extreme.

phandrew
12-08-2008, 11:03 PM
It would probably be better to currently buy locally then from shuttlehouse