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BBESPORTS customer service

Discussion in 'Market Place' started by Ay33, Feb 21, 2005.

  1. Ay33

    Ay33 Regular Member

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    I'm looking for the best deal for a Ti-10 2u, and it seems like i've found it. I would like to know from BBESPORTS customers about their quality of service when making purchases online. This can include the provisionary of stringing, racquet case, up to date shipping, etc etc.

    Thank you for your time and I will be looking forward in reading your responses.
     
  2. Ay33

    Ay33 Regular Member

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    are racquets from bbesports FAKIES? or 100% legitmate YONEX?
     
  3. cappy75

    cappy75 Regular Member

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    You probably have a better chance of getting a reply from them if you type Mandarin. I emailed them in English before, but never got any replies. I think some BF members have bought from them before. BBESports is definitely legit.
     
  4. frankcent

    frankcent Regular Member

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    they are very responsive and quick at everything as long as you talk to them in chinese using instant messengers. they use MSN messenger and QQ, later of which is very popular in China. I modified my order back and forth for at least 5 times before stringing and shipping. I had no problem with them at all. stringing and logo painting are free. no deposit is required for local delivery. I ordered an AT800DE with free BG70 pro and a bag. I talked to them online and my uncle, who is in china right now, paid the bill and received the products. he will bring the racket over to canada in april because shipping costs quite a lot if shipping to canada directly.
     
    #4 frankcent, Feb 26, 2005
    Last edited: Feb 26, 2005
  5. TrueBlue

    TrueBlue Regular Member

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    Then i think it`s the same with me. I emailed them in english four days ago and got no answer. Damn, if I could speak Mandarin... ;(

    If some one could translate into mandarin for me, this would be very kind, because its the only shop i knew where i could order mizuno badm. shoes.
    Please pm me if some one could translate (just 2 sentences).
     
    #5 TrueBlue, Feb 26, 2005
    Last edited: Feb 26, 2005
  6. FEND.

    FEND. Regular Member

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    Hey TrueBlue,

    Try this one. http://babelfish.altavista.com

    Cheers mate
     
  7. LazyBuddy

    LazyBuddy Regular Member

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    They are a reputable store in china. Their stuff are legit.
     
  8. Ay33

    Ay33 Regular Member

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    You should try again. I email them in english, and they a very responsive. About ..within 2 business days, usually less, i receive a reply.
     
  9. MarkinJapan

    MarkinJapan Regular Member

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    I emailed them in english once and got no reply. Since then i've had a chinese friend email them for me. After that they were quick, friendly, and the goods I ordered (2x ti-10 3u + a ton of string) were 100% authentic.

    thumbs up to bbesports.com, I wouldn't hesitiate to buy from them again.
     
  10. 2love2live

    2love2live Regular Member

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    yeah they have pretty good customer service. they repaired my at800 a week ago. and yes if you speak chinese they are more responsive, i wish they hire me as their email-reader, or english/chinese translator :) and I will only charge 1 buck per deal. :D :eek: :p
     
  11. TrueBlue

    TrueBlue Regular Member

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    I give it up now :( .
    Thanks for the link, it works great, but when i copy the chinese sentences in my email programms, send the mail and look at the mail in "sent" ordner - It`s only rubbish..like this: &4ßßkeik0ß.
    If i paste mandarin in word it`s not displayed either.
    I think it`s not possible for a european to order at bbesport.
    I checked all updates for office and windows to display chinese sentences, but it didn`t work. I sent 3 english mails to bbesport...
    I am kind of disappointed, but perhaps the shoes would not have fitted...
     
  12. LazyBuddy

    LazyBuddy Regular Member

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    Maybe they only have a part time employee (i.e. a student, etc) taking care of english emails. Therefore, it will take much longer than expected? :rolleyes:
     
  13. outlah

    outlah Regular Member

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    subject: buy badminton

    I want XXXXX + BGXX @ xx/xxlbs, how much?
    Ship to XXXXX, how much?

    thank Q you (I'm sorry, I still hear this every once in a while) :p


    Remember how you used to write to Santa when you were little, write like that and Santa will answer.
     
  14. Netasia

    Netasia Regular Member

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    need help with chinese translation? PM me. I have imported equipment from them too. They are very repsonsive if you post your request on the "member's only" forum.
     
  15. bbeChina

    bbeChina New Member

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    If you posted the letter to bbesports@hotmail.com ,I think it'll be responsive quickly. The server of BBEsports.com often lose some letter.
     
  16. other

    other Regular Member

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    www.bbeshop.com as well?
     
  17. cappy75

    cappy75 Regular Member

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    Yes, I have bought from them before and was very satisfied with my purchase. It's a bit pricy though, considering that they accept only money order:(.

     
  18. frankcent

    frankcent Regular Member

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    bbeshop.com was the originally belonged to the owner who now operates bbesports.com. there was a dispute somehow between these two. I dont know much about it. I only bought from bbesports.com since they provide local delivery within guangdong province.
     
  19. mtakako

    mtakako Regular Member

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    I had order from bbesports twice already and is very happy with there quick reply and service. Definetly one of the best place to get badminton stuff. Shipping is extremely fast too. Both time it was less than 5 business days and I am located in canada.
     
  20. frankcent

    frankcent Regular Member

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    may I ask: how much did you pay for the shipping and what was the item you bought? did you pay any duties for your order? I live in canada too but im very concerned with the shipping and duties. so I had my uncle bring the racket over for me.
     

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