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The pro shop broke my racket while stringing

Discussion in 'Badminton Stringing Techniques & Tools' started by helenchc, Jan 16, 2013.

  1. helenchc

    helenchc Regular Member

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    There were some pain chips but as i know no cracks. They did check it when i gave it to them. They didnt say anything about it tho, another guys was working at that point. I would understand it if they did tell me i need to string it at my risk but they did not. And they did check it before they string any racket because they wont string it if there are cracks unless you still tell them to do it.
     
  2. rogerv2

    rogerv2 Regular Member

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    Ok, you have a case to argue then.
    Personal experience, the Nanoray / Nanospeed are freaking fragile rackets.
    My Nanoray 500 cracked from such a minor clash when using 25lbs. My first and last.

    In the MY national camp, I was told the Nano series is well known as the most fragile.
     
  3. Cheung

    Cheung Moderator

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    Then talk to the stringer again and ask what's the latest update on the situation.
     
  4. LazyBuddy

    LazyBuddy Regular Member

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    I agree. If you want a solution, you should follow up, and be polite. In the business world, the owner tends to "forget" things (intentionally or un-intentionally).

    Personally, I think it's hard to say either party will take 100% of the fault, as the racket is used instead of brand new. I think the most likely solution will be they offer you a new / demoed racket with a decent discount. If you decide to purchase the racket elsewhere, then they should offer some discount for other future purchases or services (e.g. training fee, member fee, credits in proshop, etc)

    However, I do not think they will offer a 100% refund for this loss.
     
  5. urameatball

    urameatball Regular Member

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    in that case, continue with the silent treatment. Don't forget to hold a grudge as well.
    Happy early birthday! Oddly enough, we might share the same birthday
     
  6. helenchc

    helenchc Regular Member

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    So they are now offering a discount off new rackets, no sure how much yet. And i got my racket back it got a huge crack at around 1clock area. I do hope that they will give me a good deal. My friend was the one who kinda tell or show the owner about my racket. I was showing her my racket and he walked by and she has a better relationship with him(not just business relationship). yeah and i know both nano series are freaking fragile racket. I think since they are really light weight. However i will prob still stick with them due to i dont really like the semi-isometric frame shape on arcsaber and votric is putting to much weight for my shoulders. I do have a stonger smash with nano than other girls with votric, lots of people told me i should change to votric or some head heavy racket cuz i have the power but my arm or shoulder hurts after using them for a couple hours.
     
  7. gundamzaku

    gundamzaku Regular Member

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    maybe have your coach check your form. shouldn't be hurting that bad, maybe soreness but shouldn't be pain you're feeling.
     
  8. Cheung

    Cheung Moderator

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    she should focus on working out the racquet issue first rather than get distracted.
     
  9. gundamzaku

    gundamzaku Regular Member

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    oh yeah, cos the deal might go south and she'll have to get a new coach all together.
     
  10. cobalt

    cobalt Moderator

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    Well, I wouldn't want to have anything to do with such a person, coach or no coach. And I'd let everyone else around know exactly what the deal is, as well.
     

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