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Victor company, good service.

Discussion in 'Badminton Rackets / Equipment' started by cappy75, Feb 21, 2004.

  1. cappy75

    cappy75 Regular Member

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    Hey there,

    I want to take a moment here to spread the good word about Victor (North America). I have had an extensive email correspondance with them before. Upon the strength of their recommendation, I got a Super Ti-7 from one of their customer retailers in Edmonton last year. The racquet was a light balanced oval head, quite stiff and was guaranteed to hold 27lbs. Had it strung @25X27lbs by an Edmonton stringer (handcrank) with BG65. My experience with it was very positive.

    However, after moving to Burnaby, I have had the misfortune of breaking a string and had it strung by another stringer in Vancouver. The racquet didn't survive the second string job (electronic... @25X27lbs), and developed a high-noon disease. So I emailed Victor back about a replacement and they were kind enough to replace it w/o receipt. So I dilly dallied for weeks after my email before heading out to their office in Vancouver and got a new one. I really appreciate their minimal hassle policy and friendly service. Here's hoping more people will support nice companies like Victor. Thanks for reading!
     
  2. LazyBuddy

    LazyBuddy Regular Member

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    Sounds good.

    Can you post their contact information? Maybe I can dig out some "treasure" from them, too. Hmmm Super Ti-7, hmmm...
     
  3. cappy75

    cappy75 Regular Member

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    Hey LB,

    I don't think you could get a racquet directly from them. They're a wholesaler who could direct you to a Victor rep around your area but they can't sell it to you:( They have gradually phased out the Super Ti-7, high degree of manufacturing difficulties cited for cessation of the product line. Now they're coming out with more flexy ISOs:(.


    Victor (N.A.): http://www.victorracquets.com

    Victor (China): http://www.victorsport.com.cn

    Victor (Germany): http://www.victor-sport.de/englisch/index_2.html
     
  4. LazyBuddy

    LazyBuddy Regular Member

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    Thnx.

    However, the the NA site seems a dead page, with no clickable buttons... do u have their email or phone #?
     
  5. cappy75

    cappy75 Regular Member

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    Hmm... seems that they're down. Maybe they're doing maintenance. They told me before that they were going to upgrade their website. Anyway, their NA office email addy is info@victorracquets.com.
     

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