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Yonex Warrenty

Discussion in 'Badminton Rackets / Equipment' started by AznStarBoyYK, Jul 3, 2003.

  1. AznStarBoyYK

    AznStarBoyYK Regular Member

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    My local dealer told me that Yonex MP100 only has warrenty on the handle and the pole (not including the frame), so i was wondering if this is true? I'm in US.
     
  2. bluejeff

    bluejeff Regular Member

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    that doesn't sound like yonex warranty......

    from I have heard, it should include the frame , too.
    (otherwise, why do you need the warranty?)
     
  3. Absinthe

    Absinthe Regular Member

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    Contact Yonex to be sure.
     
  4. armortec user

    armortec user Regular Member

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    Of course it's rubbish; haven't you heard of trading standards? When a company sell a product, which has an inherent flaw, it is is legally obliged to replace or refund the product. The only problem with badminton racquets is proving that the fracture was a manufacturing defect. My experience of Yonex is that they give you the benefit of the doubt (particularly if it is a new racquet), however, you first have to convince the stockist. It sounds like your stockist is going to be a pain in the ass, so to speak. If he is unwilling to send it back for replacement, contact Yonex directly. They have customer service lines in US (dialing code + 800-44-YONEX), Canada (403 243-0930), UK (020 87429777) and I think this is the head office in Tokyo (03-3836-1221).

    Hope this was helpful.:)
     
  5. LazyBuddy

    LazyBuddy Regular Member

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    I think Yonex "manufacture defect" should include everything. I've heard more than 1 ppl got replacement racket when they had problems with frames.

    Better contact Yonex US directly to find the true answer.
     
  6. armortec user

    armortec user Regular Member

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    What's a "warrenty" anyway?
     
  7. Absinthe

    Absinthe Regular Member

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    You know he meant 'warranty'
     
  8. armortec user

    armortec user Regular Member

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    Just checking; I don't want to be giving advice when we're talking about two different things ;) .

    How did you get on with the Yonex dealer anyway, AZN?
     

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