My broken Victor MX-80

**shaz`** · 01-24-2012, 06:14 AM

Well I did, but the guy essentially said that I will NOT get this racket replaced through Central Sports under any circumstances. So at that point, I essentially told them where to stick it!

**LD rules!** · 01-24-2012, 06:17 AM

Originally Posted by shaz`

Well I did, but the guy essentially said that I will NOT get this racket replaced through Central Sports under any circumstances. So at that point, I essentially told them where to stick it!

Point them in the direction of this thread. Maybe se should create a "boycott CentralSports" thread. I've certainly done that.

**shaz`** · 01-24-2012, 07:31 AM

Yeah I'm tempted to, but to be honest, I want nothing to do with them any longer.

I just dropped Victor an email via their website also putting in a complain about Central Sports.

**drew tze en** · 01-24-2012, 03:34 PM

Thank you for letting me know about Central sports service
I won't be buying rackets from them but other places.
Damn! They are the official retails for the All England 2012 Crap!

shaz' I hope you get a new Victor MX80 after how you have been treated....

**shaz`** · 01-25-2012, 11:44 AM

Yeah, the reason I got from central sports was because in case anything happen I thought I would have been looked after, lucky I only bought one to start with.

From now, I'll buy them from far east and import them myself!

**a|extan** · 01-26-2012, 01:40 AM

super rare type of breakage

either u r superman or it is a manufacturing defect

***kwun*** · 01-26-2012, 02:19 AM

in the day and age of the internet, there really should be no room for such service. people will find out about it and they will lose sales as a result.

and it looks like the effect already happened.

**shaz`** · 01-26-2012, 06:16 AM

Originally Posted by a|extan

super rare type of breakage

either u r superman or it is a manufacturing defect

Well I would like to think that I am superman...

Originally Posted by kwun

in the day and age of the internet, there really should be no room for such service. people will find out about it and they will lose sales as a result.

and it looks like the effect already happened.

And the poor service continues. They had decided on Monday that my racket will not be replaced, but it is still in their possession. I asked for it to be returned to me ASAP, they reverted and said that they will SEND it back by Friday, so who knows when I will receive it back. I don't understand why they're keeping it in their own hands for so long if they have decided that they aren't going to do anything with it.

It's still my property but they seem to still think that they can decide when to send the racket back as if they are still in the driving seat.

Jesus why are these people so inept.

**LD rules!** · 01-26-2012, 06:34 AM

It's a disgraceful allegation they've levelled at you, and in the end, they'll lose out.

The breakage looks to be a defect, but it's disgraceful that they have levelled an accusation that you'd break it deliberately.

**Badderz_Alpha** · 01-26-2012, 06:36 AM

Thats bad from Central Sports, this is clearly a manufacturing defect in the racket! even if you did clash and damage it somehow it wouldn't break like that in the shaft from a clash... (i would assume)

You should get more luck out of VictorUK.. give them a shout... there are also other retailers that sell Victor in the UK..

poor form by Central Sports, its a shame they are Badminton England's retailer of choice.. :-/

edit: also, if you had purposefully broken it yourself, surely you would have done a better job than that and broken it clean in 2 pieces!

**LD rules!** · 01-26-2012, 06:48 AM

Originally Posted by Badderz_Alpha

Thats bad from Central Sports, this is clearly a manufacturing defect in the racket! even if you did clash and damage it somehow it wouldn't break like that in the shaft from a clash... (i would assume)

You should get more luck out of VictorUK.. give them a shout... there are also other retailers that sell Victor in the UK..

poor form by Central Sports, its a shame they are Badminton England's retailer of choice.. :-/

edit: also, if you had purposefully broken it yourself, surely you would have done a better job than that and broken it clean in 2 pieces!

Aren't you in this business? Selling on behalf of Forza?

Out of interest, if this was a Forza racket that came back to you like this, what would be the outcome? Full replacement?

**Badderz_Alpha** · 01-26-2012, 06:52 AM

Originally Posted by LD rules!

Aren't you in this business? Selling on behalf of Forza?

Out of interest, if this was a Forza racket that came back to you like this, what would be the outcome? Full replacement?

Yes, we wouldn't have a problem replacing it if its clearly a manufacturing defect, we would send the damaged racket back to Forza and they would then send us a replacement for it...

**LD rules!** · 01-26-2012, 07:12 AM

Originally Posted by Badderz_Alpha

Yes, we wouldn't have a problem replacing it if its clearly a manufacturing defect, we would send the damaged racket back to Forza and they would then send us a replacement for it...

That's good to know

I don't think this is right, and judging from the posts, central sports haven't dealt with this very well.

**shaz`** · 01-26-2012, 08:12 AM

Originally Posted by Badderz_Alpha

Thats bad from Central Sports, this is clearly a manufacturing defect in the racket! even if you did clash and damage it somehow it wouldn't break like that in the shaft from a clash... (i would assume)

You should get more luck out of VictorUK.. give them a shout... there are also other retailers that sell Victor in the UK..

poor form by Central Sports, its a shame they are Badminton England's retailer of choice.. :-/

edit: also, if you had purposefully broken it yourself, surely you would have done a better job than that and broken it clean in 2 pieces!

Thanks for the reply. The problem is Central Sports now are Victor UK and as far as I know, the only stockists of Victor products in the UK.

I am dealing direct with Victor International in Germany.

Indeed the break, if intentional, would be a lot more obvious and severe.

**prits_88** · 01-30-2012, 01:18 PM

any update from victor?

**Staiger1** · 01-30-2012, 01:38 PM

After reading this post , I am glad that I didnt buy my rackets from centralsport and never will. . false accusation and the treatment central sport handed to their customer is unacceptable.

I will inform the fellow players at my club and the university team ....and let them spread the word.

If a business treat their customer like this , they deserve to go out of business.

Shame on the company