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  1. #52
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    Quote Originally Posted by drew tze en View Post
    I recommend you buy your items from Directsports.co.uk or Directbadminton.co.uk
    the second website is dedicated to badminton products
    Directbadminton.co.uk looks like a good site to replace CentralSports and they have the shoes (Yonex SHB 86EX) and bag (Yonex 8226EX 6 Racket Bag) I wanted to buy and CentralSports yet to have the stock as they are 2012 models. Just waiting for the Z Force to be available from the site then I will put in the order. Great! thanks drew tze en

  2. #53
    Regular Member drew tze en's Avatar
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    Quote Originally Posted by cyteh84 View Post
    Directbadminton.co.uk looks like a good site to replace CentralSports and they have the shoes (Yonex SHB 86EX) and bag (Yonex 8226EX 6 Racket Bag) I wanted to buy and CentralSports yet to have the stock as they are 2012 models. Just waiting for the Z Force to be available from the site then I will put in the order. Great! thanks drew tze en
    No problem! They also have a price match which I used before when I bought my SHB-85EX but you can only price match products on websites in the UK not from other countries.
    There service is really good as well. I have bought SHB-85EX and a T-Shirt and it was delivered as they promised on their website (2-3 days = free)

  3. #54
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    I would also buying from Direct Sports as their service is first class. Sadly they do not supply Victor products because of the deal that was done between Victor and Central Sports.

    As I said, there are other retailers who stock Victor and when the new Victor-sport.co.uk gets launched in 3-4 weeks you will have more details of the retailers to choose from. However, only Central Sports can sell the products online.

    Paul
    www.badminton-coach.co.uk

  4. #55
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    Hi Paul, yes I totally agree! Hence why I had such a back and forth with centralsports, I even contemplated going down a legal route due to the treatment after spending so much money with them, they basically told me I was dishonest and intentionally broke the racket to get a replacement... I told them that can they at least send it back to Victor and let Victor decide, at which point I was told that I would, in ANY circumstance, be getting a replacement through centralsports.

    The reality is that the internet is a powerful tool, and hopefully others will learn from my experiences. I gave them a chance, I gave them every opportunity to rectify the situation, at each point I was made out to be a fool.

    Quote Originally Posted by paulstewart64 View Post
    Shaz

    Your racquet should have been replaced free of charge without any discussions regarding what else was potentially wrong with it. Afterall it's very rare that a shaft splits and I think the accusation is rediculous. This is a case where the retailer should send a replacement from stock and argue the case with the manfacturer.

    There have been a lot of changes with Victor in UK and things are only just being sorted now.

    What you should expect to see soon is the old Victor-sport.co.uk website working again fully with details of current UK stockists. However, only Central Sports are allowed to sell online - don't ask because it's complicated and confidential. But, you can still purchase form other retailers even though there will only be a few around UK offering Victor products.

    If you live in Manchester or in the surrounding area, then you are lucky as BWS Sports already stock Victor and they are currently increasing their stocks. They have some clothing, shoes and racquets and they also carry demo racquets too but not in every model as they have to pay for the racquets. Expect a lot more from BWS over the next 3-4 months as they develop the range.

    I hope this helps.

    Paul
    www.badminton-coach.co.uk

  5. #56
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    Shaz

    This highlights the difficulties you can sometimes have by dealing with an online retailer. People forget that if you have a problem the onus is on you going through the inconvenience of sending the goods back (insured postage costs and finding a box for the racquet) plus the wait whilst the retailer inspects and makes a decision.

    It's a lot easier to walk into a retailers with the racquet and have the discussion face to face. I'm assuming someone would think twice of calling a customer a liar to their face!

    Sadly the launch of the internet has meant many local shops have closed their doors so you are indeed fortunate if you are able to buy off the shelf from a knowledgeable retailer. It seems ever rarer these days to find a good racquets shop that can string to a decent level or even have a stringing machine but that's for another post.

    Shaz, bottom line I'm glad you got a new racquet and you deserve to. It's a shame the retailer left a bad taste in your mouth.

    Paul
    www.badminton-coach.co.uk

  6. #57
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    Quote Originally Posted by cyteh84 View Post
    wow, thinking to buy Yonex VT Z Force, Yonex shoe and Yonex bag from CentralSports...have to think twice now due to the treatment you got from them...
    My personal opinion is pretty clear on this thread. They are very good at taking an order, but please hope that you don't have any problems with your goods as then you will be on your own pretty much.

  7. #58
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    Quote Originally Posted by paulstewart64 View Post
    Shaz

    This highlights the difficulties you can sometimes have by dealing with an online retailer. People forget that if you have a problem the onus is on you going through the inconvenience of sending the goods back (insured postage costs and finding a box for the racquet) plus the wait whilst the retailer inspects and makes a decision.

    It's a lot easier to walk into a retailers with the racquet and have the discussion face to face. I'm assuming someone would think twice of calling a customer a liar to their face!

    Sadly the launch of the internet has meant many local shops have closed their doors so you are indeed fortunate if you are able to buy off the shelf from a knowledgeable retailer. It seems ever rarer these days to find a good racquets shop that can string to a decent level or even have a stringing machine but that's for another post.

    Shaz, bottom line I'm glad you got a new racquet and you deserve to. It's a shame the retailer left a bad taste in your mouth.

    Paul
    www.badminton-coach.co.uk
    Yeah, unfortunately up in Edinburgh there aren't any good local stores so buying online was my only option. I was actually going to buy from Asia (mybadmintonstore etc) and avoid centralsports, but to avoid any issues like I've had I thought I'd buy from a retailer in the UK and protect myself from any issues of this kind.

    In terms of postage costs, I had to pay to send the racket to centralsports. Then argue with them to send it back to me (say in writing etc etc that I wanted it back) which I didn't quite understand as it is still my property. Then once I got it back, cost of sending it over to Germany to Victor International.

    Yeah, it was quite funny as he called me a liar/cheat and then when I got angry about the accusation, told me to quieten down or else he's going to put the phone down etc etc. Probably the only time in my life where I've had such a heated phone call and felt like it was talking to a wall.

    Essentially he had made his decision, and wasn't interested in anything I had to say.

    The retailed did indeed let me down, I had heard bad things about centralsports but thought I would give them a shot. NEVER again. The plus side is that Victor have stepped up and made up for it so I'm very happy on that front and will have a lot of brand loyalty to Victor.

  8. #59
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    That's pretty shocking customer service from Central Sports, especially considering the deal that they have with Badminton England. If they had decided not to replace it on their own, they could at least have passed the buck to Victor, or else sent it back explaining politely why they can't issue replacement. To accuse the customer of something like this is totally out of order.

  9. #60
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    I have put in the order for the Z Force, bag and shoes at Direct Sports! The racquet is 1p cheaper than Central Sports and Central Sports still doesn't stock the shoes and bag I wanted to buy. Great!

  10. #61
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    Shaz glad you got your racquet sorted. Guys thanks for the tip on Direct sports. I spend a lot of time price comparing online etc and had never found them before. Both my wife and I have had bad experiences with central sports more than once and I found myself having to order the ZF from them tonight but a last minute nosey on BC saved me the hassle. Since we're in Belfast our hands were tied as the only specialised shop is only open randomly a few hours a night.

  11. #62
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    Toomany

    Well now you can buy with confidence as Direct Sports will ship to your door.

    Paul
    www.badminton-coach.co.uk

  12. #63
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    Default central sports suck!

    Quote Originally Posted by paulstewart64 View Post
    Toomany

    Well now you can buy with confidence as Direct Sports will ship to your door.

    Paul
    www.badminton-coach.co.uk
    Direct Sports all the way!! central sports suck still never answered my question. Instead tried to dodge the matter by quoting worthless fact and saying it was my choice to buy. Would never buy from them in this lifetime!!

  13. #64
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    I had a MX-80 that cracked on the first day of use.
    Despite its extremely short lifespan, its playability worked wonders for me.
    Aside from being one of the most powerful racket, in my own opinion, its quickness and accuracy is second to none. It was strung @ 28x30 with victor's new stringing pattern from Kwun's video.

    Fortunately, I was able to send it back to the store in Taiwan and got a replacement after two weeks
    of review by Victor. I was concerned that the replacement would break just like the first one, so the store was nice enough to replace it with a Yonex instead.

    Now I'm considering to try my luck by giving it a second shot and get another MX-80.

  14. #65
    Regular Member j4ckie's Avatar
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    Had to lol. Yonex durability is absolutely no better. It's just the same as Victor with Li Ning slightly ahead. Of course you gotta differentiate between different frame shapes (Braveswords being less durable than a boxy frame, the very broad N90 frame more durable than standard width box etc), but generally speaking there's little difference between the ig companies these days.

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  16. #66
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    The difficulty here is that rackets were meant to hit shuttles, not other rackets. Therefore, in general a manufacturer will not replace a racket that has been in a collision regardless of age.

    To use another metaphor, if you bought a new car and had an accident the moment you left the garage, you cannot take the car back and get a new one. Whilst pricing may be different, the principle is the same.

    Yes, I agree that different types of frame appear to withstand more punishment than others. However, most players do not want a very wide, box-like frame and therefore have to accept that a collision can be the end for their racket.

    Paul
    www.badminton-coach.co.uk

  17. #67
    Regular Member j4ckie's Avatar
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    However, I've broken a couple rackets on mishits, and strangely, they were all
    a) lower quality (as in not top-of-the-line, such as Panda Power TPro/UPro, Oliver T50P)
    b) Braveswords
    c) Yonex (Z-Slash, which is a slightly thinner frame)

    Some companies seem to roll dice concerning replacement (I sent in 3 Braveswords in the last year/year and a half - 1 was a definite replacement as the handle had broken, of the other 2 only one got replaced although the break was as close to identical as it gets).

  18. #68
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    Hi all,
    Just thought to post the great news that Direct Sports now stock Victor.

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