Thought I would register here finally, after reading a number of threads, but never posting anything . I ordered a Wise head from them about 4 months ago or so and their service was brilliant. I'm on the other side of the world to you but the delivery time was only several days after ordering to Sydney! I spoke to Paul and also Martin with a few questions at the start and they were most helpful and speedy with their responses. Recommended. Have placed one order since for a few Yonex reels.