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    Angry The pro shop broke my racket while stringing

    So the pro shop at my club broke my racket while stringing it. The owner is my coach and he older brother was the person who string it. it is super awkaward now. What should i do?

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    Did they compensate you for it?

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    Quote Originally Posted by helenchc View Post
    So the pro shop at my club broke my racket while stringing it. The owner is my coach and he older brother was the person who string it. it is super awkaward now. What should i do?
    You should try the racquet they provided as a replacement, not necessarily a new racquet but an approporiate replacement.

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    Regular Member gundamzaku's Avatar
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    just ask them for a replacement, the longer you wait, the less they'll be obligated to replace it thinking that you might feel it's not their fault...doesn't have to be a brand new racket, could be a demo, but should replace it especially when you have a close relationship with both the coach and his brother.

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    Quote Originally Posted by Randomlegend View Post
    Did they compensate you for it?
    They havnt offer me anything yet. Its a Yonex nanospeed700rp(real). I asked to string at 24 lbs so which it no high at all. i really hope they will give me some replacement and not offering me some % of a new racket. All i know about what happened is he is almost done and he tried to get through one of the grommet with a tool and it breaks. Not sure how or how hard was he pushing it.The other thing is my coach is 60ish and his brother 70ish which means he cant see very well. I have no idea why he was the one who string my racket.

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    Quote Originally Posted by gundamzaku View Post
    just ask them for a replacement, the longer you wait, the less they'll be obligated to replace it thinking that you might feel it's not their fault...doesn't have to be a brand new racket, could be a demo, but should replace it especially when you have a close relationship with both the coach and his brother.
    I kinda feels like its worst because im close to them. I dont think they will really want to pay for it and do they have a demo on the same racket. Should i take the offer if they are offering me some % off a new racket or really should ask for a replacement?

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    Quote Originally Posted by helenchc View Post
    They havnt offer me anything yet. Its a Yonex nanospeed700rp(real). I asked to string at 24 lbs so which it no high at all. i really hope they will give me some replacement and not offering me some % of a new racket. All i know about what happened is he is almost done and he tried to get through one of the grommet with a tool and it breaks. Not sure how or how hard was he pushing it.The other thing is my coach is 60ish and his brother 70ish which means he cant see very well. I have no idea why he was the one who string my racket.
    Assuming you meant nanoray because otherwise your (real) is funny

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    Moderator cobalt's Avatar
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    They own a club. I don't think they'd be exactly hand-to-mouth. Besides, if they've been in this business long enough, they must have encountered such a situation before as well.

    I'd say it was incumbent on them to immediately offer you a replacement. The fact that they did not see fit to do so, does not IMO say much about their intentions and/or snese of obligation. I think they're waiting for you to make the first move, and are content to let things slide.

    I feel you are completely within your rights to say (at the very least) something like, "Well, what are you going to do about it? I am a beginner (or whatever ) and I certainly won't shell out the cash for another racquet, so when are you going to replace it for me?" It's very likely that if you give them any leeway in this matter, they'll try to wriggle out of it. I'm assuming this because the owner coaches you (therefore he is earning something from you, not doing you any favours) but his brother who runs the pro shop breaks your property and they think it's OK to not take responsibility. Sucks!!!

    You know what it's like in many places: you don't ask, you won't get.

    Sorry for the diatribe. Just my 2c...

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    Quote Originally Posted by blableblibloblu View Post
    Assuming you meant nanoray because otherwise your (real) is funny
    lol. Yeah its a nanoray! No idea why would i said nanospeed.

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    Regular Member gundamzaku's Avatar
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    also you're giving them business by taking lessons and i'm assuming buying stuff from their pro shop as necessary like strings and stringing service. so the relationship no matter how close, is still business based. therefore, like cobalt said, you have every right to ask for a replacement. i do agree that they are kinda shady in that they didn't do anything about it and are willing to let it slide or hoping that you would let it slide. unless there's only one place to get coaching and badminton services, if they reject your request for a new replacement, go elsewhere.

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    Quote Originally Posted by cobalt View Post
    They own a club. I don't think they'd be exactly hand-to-mouth. Besides, if they've been in this business long enough, they must have encountered such a situation before as well. I'd say it was incumbent on them to immediately offer you a replacement. The fact that they did not see fit to do so, does not IMO say much about their intentions and/or snese of obligation. I think they're waiting for you to make the first move, and are content to let things slide. I feel you are completely within your rights to say (at the very least) something like, "Well, what are you going to do about it? I am a beginner (or whatever ) and I certainly won't shell out the cash for another racquet, so when are you going to replace it for me?" It's very likely that if you give them any leeway in this matter, they'll try to wriggle out of it. I'm assuming this because the owner coaches you (therefore he is earning something from you, not doing you any favours) but his brother who runs the pro shop breaks your property and they think it's OK to not take responsibility. Sucks!!!You know what it's like in many places: you don't ask, you won't get. Sorry for the diatribe. Just my 2c...
    So i just had a lesson with my coach (the owner), he still hasnt common or say anything about it yet and i didnt get a chance to talk yo him since he has another group right after. I think its true that he prob wants me to start so things will slide off. And it is so tough cuz i am close to them and also i know he knew about it but not saying or doing anything.

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    Quote Originally Posted by gundamzaku View Post
    also you're giving them business by taking lessons and i'm assuming buying stuff from their pro shop as necessary like strings and stringing service. so the relationship no matter how close, is still business based. therefore, like cobalt said, you have every right to ask for a replacement. i do agree that they are kinda shady in that they didn't do anything about it and are willing to let it slide or hoping that you would let it slide. unless there's only one place to get coaching and badminton services, if they reject your request for a new replacement, go elsewhere.
    Its really like the only place to get top coaching in this city. Well there is one other place but they sucks pretty bad so i wont go there at all. The pro shop is the real shop to get service(im not counting sportcheck...), there are other coach or player do string rackets but it will take more work and longer.

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    Regular Member urameatball's Avatar
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    geez louise! you're close, talk it out!
    unless you're a teenage girl, then the silent treatment is the perfect solution.

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    Quote Originally Posted by urameatball View Post
    geez louise! you're close, talk it out!unless you're a teenage girl, then the silent treatment is the perfect solution.
    Man you totally got the point. Im a teenage girl! Turning 18 in a couple weeks.

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    Regular Member gundamzaku's Avatar
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    Quote Originally Posted by helenchc View Post
    Man you totally got the point. Im a teenage girl! Turning 18 in a couple weeks.
    get your mom to do it then, or cry about it, they'll notice then!!!

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    Moderator cobalt's Avatar
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    Quote Originally Posted by helenchc View Post
    Man you totally got the point. Im a teenage girl! Turning 18 in a couple weeks.
    You're old enough to do your own talking. If you don't begin taking responsibility for yourself, why should anyone else bother (especially when they can get away with destroying your property + earning coaching fees, and then sitting back to enjoy the show) especially now that you're about to turn 18?

    It's not that you're demanding something unfair. The boot in fact is on the other foot. These guys know exactly what they're doing, by the sound of it. It is YOU who don't know if you're coming or going. This is money someone worked hard for - don't go giving it away to a worthless cause.

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    Which city are you from in Canada?
    Quote Originally Posted by helenchc View Post
    Its really like the only place to get top coaching in this city. Well there is one other place but they sucks pretty bad so i wont go there at all. The pro shop is the real shop to get service(im not counting sportcheck...), there are other coach or player do string rackets but it will take more work and longer.

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