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  1. #86
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    Quote Originally Posted by Oldhand View Post
    Um, you doubt it is original?
    Or you doubt it is not original?

    You mean it is a fake racquet?
    Yes, I missed "not". I doubt it is a fake racket.

  2. #87
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    Quote Originally Posted by Abdul Rahman View Post
    Yes, I missed "not". I doubt it is a fake racket.
    Hi, Thanks for all info. It was original, I had never use fake racquet since my first Yonex B-4500, till now I am using Yonex Voltric Z force 88 limited Edition. Thanks.

  3. #88
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    Hi Fans: I just ordered a yonex FB at 5U JP version. How about I put on a yonex cushion wrap on yonex FB 5U , then tape it on AC102 EX super Grap (3 Wraps) grip before putting on a victor lead tape, with tension of 27 horizontal 25 vertical with BG 65 string .. be it better guard against breaking ?

  4. #89
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    Quote Originally Posted by Ferrerkiko View Post
    Hi Fans: I just ordered a yonex FB at 5U JP version. How about I put on a yonex cushion wrap on yonex FB 5U , then tape it on AC102 EX super Grap (3 Wraps) grip before putting on a victor lead tape, with tension of 27 horizontal 25 vertical with BG 65 string .. be it better guard against breaking ?
    AC 102 EX super grap is very good. Better no high tension for FB.

  5. #90
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    Ya, i just order a FB JP version. 5U. thinking of string at 24 . see whether break? if break i heart broken

  6. #91
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    Quote Originally Posted by Ferrerkiko View Post
    Ya, i just order a FB JP version. 5U. thinking of string at 24 . see whether break? if break i heart broken
    Why not ArcSaber 6? it's also 5U.. Much cheaper.

  7. #92
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    Because I like the color, and mohammad Ahsan smash with so much power.. I want try it out with a lighter racket..

  8. #93
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    Hi just just an update on my claim. After 4 months of wait, I finally got answer from the shop that Sunrise Sg will do the exchange.
    BUT that is after I wrote to Sunrise directly a week ago and call them thereafter to follow up that the issue was resolved after 4 business days.
    So one of the conclusion is that the shop I am dealing with is just dragging its feet in resolving the claim for its customer.
    Second of all, instead of getting a FB back, I wanted to get an I-force. I was told to top up another 40 dollars! FB selling at 230 and I force was quoted 220 from this shop so net I shld receive. Anyway I gave in as I do not wish to have my money stuck there anymore. I will not have anything to do with the shop henceforth not even if they gave steep discount as when **** hit the fan, they will not take care of the customer but gave a couple extra kickstand the gut.
    So folks beware....

    Quote Originally Posted by Nyquist View Post
    Hi
    my FB was fractured at 7 o'clock of the frame. Sent back yo shop in Qw as it's still under warranty. But shop keeper told me it wld take upto2 mths for Sunrise to issue credit note. Until then he advised me to get from him a new racquet if I need it urgently ...
    any advice here the market turn around time? And what can I do to expedite the process?
    Can I approach Sunrise direct?

    thanks

  9. #94
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    Karakal SL70.
    Its a strong racket, i had hundreds of clashes only paint damage.
    It finally broke when it collided with a steel racket.
    I had it strung at 26lbs with BG66 Ultimax.
    The frame looked like the FB in the first Pictures.
    This racket is good because its around the same weight.
    And it cheaper as well!

  10. #95
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    Quote Originally Posted by Nyquist View Post
    Hi just just an update on my claim. After 4 months of wait, I finally got answer from the shop that Sunrise Sg will do the exchange.
    BUT that is after I wrote to Sunrise directly a week ago and call them thereafter to follow up that the issue was resolved after 4 business days.
    So one of the conclusion is that the shop I am dealing with is just dragging its feet in resolving the claim for its customer.
    Second of all, instead of getting a FB back, I wanted to get an I-force. I was told to top up another 40 dollars! FB selling at 230 and I force was quoted 220 from this shop so net I shld receive. Anyway I gave in as I do not wish to have my money stuck there anymore. I will not have anything to do with the shop henceforth not even if they gave steep discount as when **** hit the fan, they will not take care of the customer but gave a couple extra kickstand the gut.
    So folks beware....
    which shop in Singapore is that?

  11. #96
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    Quote Originally Posted by Nyquist View Post
    Hi just just an update on my claim. After 4 months of wait, I finally got answer from the shop that Sunrise Sg will do the exchange.
    BUT that is after I wrote to Sunrise directly a week ago and call them thereafter to follow up that the issue was resolved after 4 business days.
    So one of the conclusion is that the shop I am dealing with is just dragging its feet in resolving the claim for its customer.
    Second of all, instead of getting a FB back, I wanted to get an I-force. I was told to top up another 40 dollars! FB selling at 230 and I force was quoted 220 from this shop so net I shld receive. Anyway I gave in as I do not wish to have my money stuck there anymore. I will not have anything to do with the shop henceforth not even if they gave steep discount as when **** hit the fan, they will not take care of the customer but gave a couple extra kickstand the gut.
    So folks beware....
    That is some great info..
    Glad that you manage to get it exchange even though it took almost forever and you did it all by yourself.
    Now I understand exactly 'why' the claiming process took 3 months!!
    Thank you, Nyquist..

  12. #97
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    Hi Nyquist: Can kindly share which shop is that , so that i also want to avoid that shop ?

    thanks

  13. #98
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    Unhappy

    Quote Originally Posted by Nyquist View Post
    Hi just just an update on my claim. After 4 months of wait, I finally got answer from the shop that Sunrise Sg will do the exchange.
    BUT that is after I wrote to Sunrise directly a week ago and call them thereafter to follow up that the issue was resolved after 4 business days.
    So one of the conclusion is that the shop I am dealing with is just dragging its feet in resolving the claim for its customer.
    Second of all, instead of getting a FB back, I wanted to get an I-force. I was told to top up another 40 dollars! FB selling at 230 and I force was quoted 220 from this shop so net I shld receive. Anyway I gave in as I do not wish to have my money stuck there anymore. I will not have anything to do with the shop henceforth not even if they gave steep discount as when **** hit the fan, they will not take care of the customer but gave a couple extra kickstand the gut.
    So folks beware....
    Good news to hear that claimed. Even thought took months, but done ! But you are Singapore, I don't know what about mine claim in Sunrise Malaysia ? Maybe years to years. I sent claim since 28/12/2013.

  14. #99
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    Quote Originally Posted by tonytfk66 View Post
    Good news to hear that claimed. Even thought took months, but done ! But you are Singapore, I don't know what about mine claim in Sunrise Malaysia ? Maybe years to years. I sent claim since 28/12/2013.
    Need to do a 'follow-up/follow-through' just like Nyquist did.

    SUNRISE SPORTS SDN BHD
    14-1 Jalan 6/91
    Taman Shamelin Perkasa
    Cheras
    56100 Kuala Lumpur
    Wilayah Persekutuan
    Malaysia

    Tel: 603-9285 5123
    Fax: 603-9285 5517
    Website: sunrise_malaysia@sunrisesports.com.my (site is under construction)

    I haven't broke any yonexes of mine, yet.
    But if I did, I'd certainly ruffle up something or someone if a short and simple procedure were prolonged/delayed for no apparent reason. (There are people who prefer to be given/require some undesirable motivation in order to get things done accordingly)

  15. #100
    Moderator cobalt's Avatar
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    If you believe that you are entitled to a replacement or refund etc because of breakage, and after having contacted your reseller you find things are not really moving in any direction, it may be a good idea to contact the distributor of your region and either inquire or lodge a complaint. Here is the full list of distributors in Asia, for Yonex:

    http://www.yonex.com/company/yonex-distributors/asia/

    Europe:
    http://www.yonex.com/company/yonex-distributors/europe/

    Oceana:
    http://www.yonex.com/company/yonex-d...utors/oceania/

    Americas:
    http://www.yonex.com/company/yonex-d...utors/america/

    Africa:
    http://www.yonex.com/company/yonex-distributors/africa/

  16. #101
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    Quote Originally Posted by tonytfk66 View Post
    Good news to hear that claimed. Even thought took months, but done ! But you are Singapore, I don't know what about mine claim in Sunrise Malaysia ? Maybe years to years. I sent claim since 28/12/2013.
    Hi Tony
    my advice to you is to write in, wait a few days then call. Don't be too critical in yr email but a factual n balanced one. If you don't do it the shop keeper won't do it it instead will play waiting game hoping that you cannot wait anymore and buy another racquet from them.... Unscrupulous ....

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