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  1. #1
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    Default HELP with YY 羽毛球专卖店 Store

    Hell guys! I am facing a HUGE problem with this store..

    https://www.facebook.com/YYBadmintonStore

    and one of their biggest mistake with the order has to be my problem... like shipment... I had to pay RM200 for that..

    I want to ask the whole badminton lovers community for their opinions and to consult me with this. Please and thank you for help!


    Anyways here is the whole story..

    So I bought 9 jerseys in the store. All are sets! So with shorts+shirt

    Here is the list of my order so he could just see what I want. Copied from FB.
    HERE IS MY FINAL ORDER!
    1.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    2.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    3.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    4.1 total
    Women L=Mostly red color
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    5.3 total
    BLUE SHIRT!
    Women L
    MEN XL=2 PCS!
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    6. 1 total
    Women XXL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    7. 1 total
    Women XXXL
    https://www.facebook.com/photo.php?f...e=3&permPage=1
    .
    The free gifts are the Yonex Towel and Yonex water bottle!
    Total Plus shipping is RM 850 plus the tax.

    TOTAL OF 9 SETS! THANK YOU!



    I thought he gave me discounts and bonus for this... so I took the deal. AND HE KNOWS I LIVE IN USA.

    Here was the problem.. I paid 850RM and gave him my address.. now.. he wanted me to pay him 250RM more because I live in USA..... I got frustrated with that... so I tried my best to deal with it since the guy who is at fault is really making me pay..

    So I changed my order.. here is the NEW order

    1.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    2.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    3.1 total
    Women XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    TOOK OFF #4(So store owes me 100RM)
    .
    5.3 total
    BLUE SHIRT!
    Women L
    MEN XL=2 PCS!
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    6. 1 total
    Women XXL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    7. 1 total
    Women XXXL
    https://www.facebook.com/photo.php?f...e=3&permPage=1
    .
    No more free stuff.. and I had to pay additional 100RM

    Okay then I waited for my stuff to arrive.. He even gave me a "picture" of my order... with other stuff in it.. I requested for an individual picture so I could recheck it if it is right and stuff.. but he didn't give me any individual pictures.
    Here is the photo he gave me while I was waiting for my package to arrive. (total of 8 sets)
    http://i.imgur.com/D2E6gtj.jpg

    July 19th, 2013, My package had arrive! I opened a shirt to check the size.. and geez. I am pretty sure the guy who handle my order just took the sizes and NEVER rechecked the size for women and men's.. men's shirts are much more bigger.. so in short.. all my jerseys were HUGE.

    I also checked the sizes and I got 2 out of 8 jerseys with wrong size! Much bigger..... And 5 out of 8 jerseys did not have shorts. And the pink YONEX BRAND jersey I ordered.. ended up being an ADIDAS brand....

    I am seriously devastated with this order.. 1 day has passed and the owner hasn't messaged me.. so I am very worried.. I paid over 1000RM for this unsatisfactory. I made the money with my part-time job... so sad. Like really crying -.-

    Here is the picture of the stuff that I got..

    http://i.imgur.com/SNFroZx.jpg


    So badmintoncentral community, what do you think is the best action the store should make and I should make? Thank you so much for your time and reading my whole problem!

    What I ended up getting..

    1.1 total
    Women XL--- I got 2XL and THIS ONE DOESNT HAVE A SHORT
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    2.1 total
    Women XL----
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    3.1 total
    Women XL-----THIS ONE WAS 2XL
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    5.3 total
    BLUE SHIRT!
    Women L
    MEN XL=2 PCS!----THIS ONE DOESNT HAVE SHORTS
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    6. 1 total
    Women XXL-----THIS ONE IS NOT YONEX!!!!!!!!! U GAVE ME ADIDAS!
    https://www.facebook.com/photo.php?f...type=3&theater
    .
    7. 1 total
    Women XXXL------THIS ONE DOESNT HAVE SHORTS!
    https://www.facebook.com/photo.php?f...e=3&permPage=1
    .

    For the jerseys being to big maybe my fault but I really checked the size chart you gave me and I even measured myself and my friends..... so why are they still HUGE?
    Thank you so much!

  2. #2
    Regular Member demolidor's Avatar
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    I doubt they are genuine in the first place ... (the items). But you will want to examine that some more to be sure. If so you could perhaps open a Paypal dispute ... (although I don't know how they deal with non-ebay disputes)
    Last edited by demolidor; 07-20-2013 at 10:21 AM.

  3. #3
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    Yes.. They also said its genuine but when i got it... It wasnt even close to like a grade AAA racquet if it was a racquet.. Geez this store..

  4. #4
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    This is how he replied to me..

    http://i.imgur.com/VurQ03r.jpg

    I DO NOT RECOMMEND THIS SHOP EVER!

  5. #5
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    Quote Originally Posted by Jdeleon576 View Post
    Yes.. They also said its genuine but when i got it... It wasnt even close to like a grade AAA racquet if it was a racquet.. Geez this store..

    After looking at the pictures of the shirts you have received, it is 100% fake

    The Yonex logo and the Yonex fonts look really bad. The triangle and the circle are too far apart, as well as the "O" in YONEX is too oval round, and the spacing are a bit too far apart.

    For the momey, it was not worth it... You could have bought genuine shirts and shorts at your local badminton store for proably same or even cheaper price...

  6. #6
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    So sad -.- ughhh.. They are not even reponding to my problem... Their mistakes too.. What could i do? ;(

  7. #7
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    Did you pay by PayPal?

    If so, you could always open a dispute case and hope for the best.

    Also, next time ordering, never order a bunch of stuff from a store you have never shopped from before as it may not be shipped on time or it may be fake products.. Order a product or two and try out the overall experience of the store first before attempting to drop big cash on bulk items.
    My 2 cents lol.


    On a side note,

    If you want to buy overseas, you could try BadmintonShopOnline (though Mr. Wong is extremely slow in shipping and communication is terrible), or e78hk (Mr Chan English is poor, and all his emails are written in Chinese, but you could buy through his nephew, Mr. Wan Gor who can write in basic English). There are also other legit Yonex, Li Ning, Victor authorized deals, check the threads in Marketplace...

    Buying from Facebook is not a good idea especially through unknown sellers.. Only buy from Facebook if the seller is widely known and authorized, else avoid

    Last edited by mms6a; 07-20-2013 at 01:51 PM.

  8. #8
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    Quote Originally Posted by mms6a View Post
    Did you pay by PayPal?

    If so, you could always open a dispute case and hope for the best.

    Also, next time ordering, never order a bunch of stuff from a store you have never shopped from before as it may not be shipped on time or it may be fake products.. Order a product or two and try out the overall experience of the store first before attempting to drop big cash on bulk items.
    My 2 cents lol.


    On a side note,

    If you want to buy overseas, you could try BadmintonShopOnline (though Mr. Wong is extremely slow in shipping and communication is terrible), or e78hk (Mr Chan English is poor, and all his emails are written in Chinese, but you could buy through his nephew, Mr. Wan Gor who can write in basic English). There are also other legit Yonex, Li Ning, Victor authorized deals, check the threads in Marketplace...

    Buying from Facebook is not a good idea especially through unknown sellers.. Only buy from Facebook if the seller is widely known and authorized, else avoid

    Thank you for the tip!

    I called paypal and they will open a dispute case and will have to wait for the seller to reply to them.

    Yep, this deal is the lesson to be learned. Also the store has 6k+ like.. so I thought it was a good store..

    Paypal will probably 90% give me a full refund on whatever the guy will say.. if paypal doesn't get a reply within 10 days.. They will just completely refund me the money!

    Thank you all!

  9. #9
    Regular Member soulpx's Avatar
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    this thread is scary me.. i ordered a shirt month ago, have not receive the item until now.

  10. #10
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    You bought a shirt from the same store?

    Quote Originally Posted by soulpx View Post
    this thread is scary me.. i ordered a shirt month ago, have not receive the item until now.

  11. #11
    Regular Member soulpx's Avatar
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    Quote Originally Posted by Jdeleon576 View Post
    You bought a shirt from the same store?
    yes, in june.

  12. #12
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    If you paid via Paypal, call paypal and file a dispute. I assure you they will help! Just tell them how your order went!

    Quote Originally Posted by soulpx View Post
    yes, in june.

  13. #13
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    well... those pictures and models are those imitate seller used. I can assure you those shirts are fake and can get it for around more than half of the price stated by them.

  14. #14
    Regular Member soulpx's Avatar
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    Quote Originally Posted by Jdeleon576 View Post
    If you paid via Paypal, call paypal and file a dispute. I assure you they will help! Just tell them how your order went!
    too bad i paid through local bank.

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    Default my math

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