Help! Received broken MP99 at ebay

**LazyBuddy** · 07-06-2004, 06:38 AM

Originally Posted by thebestofall

Well Who will noez wut will happen in Ebay!! it is a little freaky buy The price is very interesting!!! do u think u will still buy a racket from ebay? If i were u , i wont risk another costy lesson even duo u got another rakcet baq~~~

If that's really the shipping issue, I don't think we can blame ebay. Even if u buy from a reputable online shop, there's still possibility of damage during shipping and handling.

**forrestyung** · 07-06-2004, 11:10 AM

Originally Posted by LazyBuddy

If that's really the shipping issue, I don't think we can blame ebay. Even if u buy from a reputable online shop, there's still possibility of damage during shipping and handling.

Good point! I think the most important is to find a reputable seller who will bear the responsibility of damage during shipment.

**LazyBuddy** · 07-06-2004, 11:56 AM

Originally Posted by forrestyung

Good point! I think the most important is to find a reputable seller who will bear the responsibility of damage during shipment.

Definitely agree.

Receiving a broken goods is painful enough, argument with responsibility is like "adding oil on fire" = chaos.

**caldude** · 07-06-2004, 02:09 PM

The seller admitted that this is his fault (bad packaging). But I still need to pay for the return shipping of the broken racquet. I've shipped it back to him today.

I still cannot believe he ships such a fragile racquet like that. At least he should have stuffed some paper or bubble wraps into the box. He has sold at least 100 racquets on ebay. He must have been really lucky in the past.

I'll post here when I receive the new racquet from him.

**cooler** · 07-06-2004, 02:39 PM

[QUOTE=caldude] He must have been really lucky in the past.

QUOTE]

In those cases, micro and hairline cracks due to poor handling might not be detected by buyers at first but can enhance breakage later on and then people goes !^%$#?ballistic*&"^#*^*&^# to yonex or stringers.

**Dill** · 07-06-2004, 03:26 PM

[QUOTE=cooler]

Originally Posted by caldude

He must have been really lucky in the past.

QUOTE]

In those cases, micro and hairline cracks due to poor handling might not be detected by buyers at first but can enhance breakage later on and then people goes !^%$#?ballistic*&"^#*^*&^# to yonex or stringers.

Looks like there's a glitch in the matrix, black cats passing twice anyone

**thebestofall** · 07-07-2004, 02:33 AM

if next time anythin like this happen! Ebay will have the power to make the seller to PAY UP! WHAKAHAHAHAHA

**forrestyung** · 07-07-2004, 03:19 AM

Is there any terms and conditions set in the bid?? Some sellers are willing to refund, but they needs buyer to bear the returning delivery. If he has already set this condition, it is hardly to complain with e-bay.

IMO, losing the delivery charge is better than losing the racket. Just consider it.

**LazyBuddy** · 07-07-2004, 06:33 AM

Originally Posted by caldude

The seller admitted that this is his fault (bad packaging).

In the email u posted, I did not see anywhere the seller admitted that's his fault for bad packaging. The only thing he metioned, is that the racket broken in shipping (could very possible be the carrier's fault).

Overall, I think he's a responsible seller, as he's willing to give u a brand new racket for FREE (yeah, even u have to pay shipping).

**Brave_Turtle** · 07-07-2004, 08:08 PM

Maybe be the seller is aware that we are talkign about him in the comunity?

**caldude** · 07-08-2004, 01:25 AM

Originally Posted by LazyBuddy

In the email u posted, I did not see anywhere the seller admitted that's his fault for bad packaging. The only thing he metioned, is that the racket broken in shipping (could very possible be the carrier's fault).

Overall, I think he's a responsible seller, as he's willing to give u a brand new racket for FREE (yeah, even u have to pay shipping).

Actually, I sent him another email asking him to pay for the return shipping. In his reply, he admitted his fault and gave me his US address for returning the racquet. I ended up paying like $6 to ship the broken racquet back to him via priority mail.

I hope I'll get the new racquet from him. Any idea why he would want the broken racquet back?

**Muteki** · 07-08-2004, 01:36 AM

Originally Posted by caldude

Any idea why he would want the broken racquet back?

To make sure you're telling the truth.

**altreality** · 07-08-2004, 03:34 AM

Perhaps he has a back-2-back warranty with his supplier.

**caldude** · 07-16-2004, 01:17 PM

woohoo.... just received the replacement MP99 from the seller. It is shipped to me via DHL this time (it was shipped by Thailand EMS last time). Much better packaging this time. Only minor complaint is that he shipped me the wrong grip size. (G5 as opposed to G4). But I'm satisfied.
Serial # 4781188 200242TH
Hope it's authentic.

**Dill** · 07-16-2004, 02:35 PM

Result

***kwun*** · 07-16-2004, 02:39 PM

imo, that's a responsible seller.

**chibe_K** · 07-16-2004, 03:27 PM

caldude,
Next time, check the seller's rating/reputation first before buying anything. I have bought 2 racquets before on eBay from sellers with good rating, never had any problem so far.
Everything is based on trust doing business on eBay. In your case, you really cannot do anything if the seller denies the responsibilities. You end up making hundreds of phone calls and got tossed around like a ball. So, you are lucky that the seller admits this time and willing to resolve the problem.
I think you are doing the right thing by shipping it back, never assume a seller is a bad person at the first place, just try to work out something first.