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  1. #35
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    Quote Originally Posted by SaintDragon View Post
    I returned my broken racket to the shop I bought if from. They sent it back to Yonex, and today, they finally called me and said my racket came back in. Took a long time but I a brand new racket so it was worth it IMO.
    i broke my MP 33 (just 3 weeks old, and it is smashed by another racket from behind), the shop owner asked me to return the broken MP 33 to him, and he will try to claim Yonex, he said even it is a crash between racket, it can still be claimed. This is because the "friendship" between him and the Yonex supplier. But one thing, it will take a long time, at least 3 to 6 months before i get my replacement.

  2. #36
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    Quote Originally Posted by SaintDragon View Post
    I returned my broken racket to the shop I bought if from. They sent it back to Yonex, and today, they finally called me and said my racket came back in. Took a long time but I a brand new racket so it was worth it IMO.
    did he send the racket back to the yonex (take 1 month at least), or handed it in to the Yonex rep when he was round (prob be quicker as well)

  3. #37
    Regular Member Badmintan's Avatar
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    Default JP version warranty

    Anyone has a broken JP version racquet and managed to claim back a new racquet from Yonex Japan, but is residing outside of Japan?

    Asking this for a friend.

  4. #38
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    Quote Originally Posted by Badmintan View Post
    Anyone has a broken JP version racquet and managed to claim back a new racquet from Yonex Japan, but is residing outside of Japan?

    Asking this for a friend.
    You mean the racket is JP coded. Since Yonex does not deal directly with customers, you cannot exactly send it to Yonex.

    I have and have gotten JPs replaced before. The racket needs to be sent back to the Yonex Authorized Dealer in Japan where it was purchased from.
    Last edited by Matt; 12-14-2009 at 10:18 AM.

  5. #39
    Regular Member Badmintan's Avatar
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    Quote Originally Posted by Matt View Post
    You mean the racket is JP coded. Since Yonex does not deal directly with customers, you cannot exactly send it to Yonex.

    I have and have gotten JPs replaced before. The racket needs to be sent back to the Yonex Authorized Dealer in Japan where it was purchased from.
    Yes, JP coded bought from shuttle-house.com

    May I know how long is the warranty valid?

    e.g. 3 months, 6months or up to 1 year?

    Thanks

  6. #40
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    From what i have seen form the forum... usually the warranty covers up to 6 months

  7. #41
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    Quote Originally Posted by quik_silver View Post
    From what i have seen form the forum... usually the warranty covers up to 6 months
    I reckon 6 months as well, but just to confirm with anyone having the experience of replacing a JP racquet before?

    Fact is the warranty card is in Japanese (I don't read Japanese) and comes with the 'S' symbol.

  8. #42
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    Quote Originally Posted by Badmintan View Post
    I reckon 6 months as well, but just to confirm with anyone having the experience of replacing a JP racquet before?

    Fact is the warranty card is in Japanese (I don't read Japanese) and comes with the 'S' symbol.
    JP rackets is 3 months. Since it was purchased from Shuttle-House, it will need to be sent back to them.

  9. #43
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    Hi
    i recently bought a Voltric Z Force and it is hurting my arm/shoulder
    would i be able to send it to Yonex and ask for them to send a Z slash instead?

  10. #44
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    Quote Originally Posted by Jigglypuff1 View Post
    Hi
    i recently bought a Voltric Z Force and it is hurting my arm/shoulder
    would i be able to send it to Yonex and ask for them to send a Z slash instead?
    of course no.....
    the warranty only covers if your racket breaks....

  11. #45
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    Oh-.-Ok thanks

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