Hello bc I want to know if anyone has experienced this? & I finished mains and went to crosses and on the 4th cross as I was pulling the crank back to tension via the handle it wouldn't pull at, all you could hear is the metal plate spinning inside the tensioner please help as I need to string racquets thank you.
I had a similar problem on my Pro's Pro Pilot recently. Normally I use the Wise but am changing machines so thought I should test the crank before selling it.
The issue is that the brake disc has two holes which align with some pins attached to the handle mechanism. The pins had popped out so the handle wasn't turning the disc properly. Once you realign the pins, everything works great again.
Just thought I'd add that in case anyone else has the same problem