Thread: damage policy in markham area...
03-26-2005, 09:22 PM #1
damage policy in markham area...
hi, i'm restringing my racquet at Lee's Badminton for my third time, and finally i noticed on the stub of your receipt (when leaving a racquet to be restrung) says "lee's badminton is not responsible for damages to your racquet" .... so i was wondering if anybody knows the policies of Mandarin's and YO's? i'm worrying about this because my friend's racquet was broken when SportChek's stringing machine collapsed and broke her racquet, but at least they have a policy of returning an equal or LESS value (yes, this sux... ) racquet... they actually ordered it from places to owe her a racuqet (it was lesser value cuz her was the top model of the series and they couldn't find it )... so i'm worrying if it happens in other places, which may or may not have a nicer policy.... currently i'm know the policy of Lee's, now i'm wondering about YO's and Mandarin's....
03-27-2005, 12:10 AM #2
There's a place in toronto at jane/bloor called Brown's Sports cycle and they dont have any policy about not replacing ur racket if they break it in the process of stringing
03-27-2005, 06:48 AM #3Originally Posted by hahahalol
the double negative in your statement doesn't actually confirm if there IS a policy
03-27-2005, 01:00 PM #4Originally Posted by Renkinjutsushi
03-27-2005, 11:41 PM #5Originally Posted by hahahalol
03-27-2005, 11:50 PM #6
Oh crap lol, now I'll have to reconsider stringing at lee's...
Stringing at lee's will have a bigger chance of breaking your racquet comparing to Yo's.
Mainly because those people are so busy they're probably rushing through racquets.
03-28-2005, 09:35 AM #7Originally Posted by Neosakai
03-28-2005, 09:23 PM #8
Then my hopes for a quality stringing service would be mandarin....
Since Yo's have bad comments , and Lee's with the policy.....
And I wouldn't go all the way downtown for strings..... lol.
03-28-2005, 10:33 PM #9
yeah i agree .... but until i get Mandarin's reply or go there myself, i'll stick with Lee's since they have their reputation on the line
in addition to sportchek, my friend said they tie the knots differently and lose tension quickly.
03-29-2005, 09:36 AM #10
another option is to get your racquets strung at Winning Cycle (at midland and sheppard), i've pretty much been going to this person all the time since he's closer to me. the cons i have seen so far is that he doesn't have much selection in string and the tension drops faster than Yo's.
03-29-2005, 04:27 PM #11
In reading all this here, you may want to do searches to see answers in the past and you will find reasons for why the Lee's policy exist in a 2-3 year old thread. I don't want to bring this up again because you can find it and read all about it yourself.
As for racquet policies, I believe that most companies including Yo's and Winning Cycle would inspect the racquets first before accepting to re-string them. To the best of my knowledge, there has not been one incident where the racquet has snapped/broken during re-stringing.
In terms of price, they are all pretty much the same, however, the person that does the stringing at the clubs might not be a qualified professional as I have seen fellow players string the racquets for the club....thus, you might be better off to save money and offer those members to string them for you directly instead of paying the club who in turn gives it to the member to string.
In terms of losing tension, it's all about the type of string that you are going to use on the racquet. Where it has been strung should not be an issue that will affect how fast the tension is lost. What WILL affect is if the racquet has not been strung to the tension that you thought you were getting and when it loses tension, it becomes a trampoline. IE. A friend of mine recently strung their racquet at a requested 22 lbs which turned out to be just a tad over 18 lbs. at best...play with that for a bit and you would think that it lost tension quickly when in reality, the tension was never that high to begin with.
03-29-2005, 10:21 PM #12Originally Posted by Ricearonie
03-30-2005, 09:51 AM #13Originally Posted by Neosakai
hope that helps
03-30-2005, 01:52 PM #14Originally Posted by wukenne
and as for the breaking racquets, they DO inspect your racquet before accepting to restring them in case they do break the racquet.
and i have mentioned before, there has been an incident where the racuqet has snapped/broken during the re-stringing, i dont mind recalling it right now as i have the time to type it up...
the racquet didn't snap, but the machine at sportschek "collapsed" (that's the word they used) which broke the racquet with it, luckily for my friend they had a policy to get her an equal or less value racquet back, UNluckily they couldn't find her model (she said it was the highest ISO racquet, not like the 900s or w/e, but like the isometric 75 and so forth) anyways... yeah, they tried calling up other retailers and places and none of the markham places had it (ie. lee's and mandarin's) and in the end they ordered the next best Iso... think it was the 75... it's orange and black
anyways yeah... here's the first incident you now know about how a racquet broke when getting restrung, the concern i started this thread is about the other more well known restringers because i recently noticed that Lee's restringing stub/receipt says they aren't responsible for breaking racquets like SportChek and now i'm asking about the other places such as YO's and mandarin's and brown's....
as for the losing tension racquets.... my friends just SAY they lose the tension quickly, but for sportchek, i know they (or maybe just the sportcheks in mississauga) tie the knots differently and that could affect how tight the strings stay. and i'm sure people check the initial tension right after restringing (ie. touching/bouncing it) and notices the difference earlier later on.
03-30-2005, 07:57 PM #15Originally Posted by Renkinjutsushi
In terms of the racquet collapse, that occured at Sportchek which I personally wouldn't go myself to get my racquets re-strung as they're a jack of all trades and would rather trust a person whose ONLY business is badminton/tennis. I think that the possibility of the racquet breaking at the places that you mentioned above are small considering that they inspect the racquet prior to stringing, and then check with on desired tension but I don't think any of them have a racquet return policy that i'm aware of.
03-30-2005, 08:14 PM #16Originally Posted by wukenne
as for going to sportchek, it's the only restringing place near my location if you hadn't noticed... also, the only other reason why someone would get their racquet restrung at sportchek is because they actually have a policy... i'm sure they check the authenticity and the rest of the bit.... "I don't think any of them have a racquet return policy that i'm aware of" .... that is why i'm trying to get some confirmation/written policies of the other places such as Browns, YO's, Mandarin's....
03-30-2005, 09:28 PM #17Originally Posted by Renkinjutsushi
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