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Thread: Clamp Issue

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    Default Clamp Issue

    So I finally received my stringing machine today
    It's a 6-point drop-weight model
    It has 2 fixed clamps, but one of them is broke (as in it doesn't hold)
    What should I do now?
    Buy new fixed clamps? (if so, wich ones?)
    Or buy a couple flyling clamps (wich?)

    Any advice would be greatly appreciated, cause want to start stringing ASAP


    thanks
    Jan

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    Ahhhhh, isn't it under warranty? DOA or BOA (Broken On Arrival), you should be able to return it.

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    What is the brand of the stringing machine? The broken clamp should be under warranty.

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    Quote Originally Posted by S4MadMan
    Ahhhhh, isn't it under warranty? DOA or BOA (Broken On Arrival), you should be able to return it.
    try to ask for an exchange.
    It may cost u to re-ship it again though

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    Quote Originally Posted by cooler
    try to ask for an exchange.
    It may cost u to re-ship it again though
    There shouldn't be any cost if BOA, but that's in the U.S.

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    1. Definitely ask for exchange 1st, if under warranty.

    2. Consider buy 2 good flying clamps, as it will be a big help in ur string job.

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    Call the place you buy it from to see if they are willing to pay for return s/h. If you paid with credit card. Call credit card company to see if cc company will pick up the return s/h cost because it is a defect. I know most of VISA and Master card gold card or higher will help you to recoup the s/h cost.

    Good luck.

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    Well, the machine isn't new, I bought from someone who used it for tennis only.
    He's a real nice guy, it's not his fault is broken.

    A local dealer around here has 2 models of flying clamps: Gosen & Winex.
    Are these any good? or should I consider buying them online?

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    Quote Originally Posted by Jan_BE
    Well, the machine isn't new, I bought from someone who used it for tennis only.
    He's a real nice guy, it's not his fault is broken.
    Nice guy or not, unless he specifically told you the clamp was broken and you agreed to terms, it's his fault.

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    Quote Originally Posted by S4MadMan
    Nice guy or not, unless he specifically told you the clamp was broken and you agreed to terms, it's his fault.
    It may not completely his friend's fault if the part was broken/damaged during the delivery.

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    Quote Originally Posted by FAST!
    It may not completely his friend's fault if the part was broken/damaged during the delivery.
    True, but the shipper should have insurance, etc...

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    Quote Originally Posted by S4MadMan
    True, but the shipper should have insurance, etc...
    True, but don't forget the insurance is (optional). If buyer want to save cost, he may not pay for the insurance.... I hope Jan_Be had the insurance.

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    Quote Originally Posted by FAST!
    True, but don't forget the insurance is (optional). If buyer want to save cost, he may not pay for the insurance.... I hope Jan_Be had the insurance.
    No more debating on this, it's all common sense; at least I hope.

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    Quote Originally Posted by S4MadMan
    No more debating on this, it's all common sense; at least I hope.
    You are right. I agreed.

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    Alright guys, I didn't make this topic to find out who's fault it is
    I just wanted to now what I should do now, buy a ne wfixed clamp, or go straight to flying clamps?

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    Quote Originally Posted by Jan_BE
    Alright guys, I didn't make this topic to find out who's fault it is
    I just wanted to now what I should do now, buy a ne wfixed clamp, or go straight to flying clamps?
    Is your fixed clamp a fixed swivel clamp or a fixed one? Do you have an operating manual to refer to? I am sure you can get your faulty clamp repaired. It would be better than buying flying clamps.

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    Quote Originally Posted by Jan_BE
    Alright guys, I didn't make this topic to find out who's fault it is
    I just wanted to now what I should do now, buy a ne wfixed clamp, or go straight to flying clamps?
    Hi,

    Could you give us the make and model of your string machine? We can help you better if we know what you have. You might beale to get by with just 1 flying clamp.

    Good luck.

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