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  1. #18
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    I think that's just for North America only. Maybe it hasn't reached continental Europe yet.

    Quote Originally Posted by Matt
    Zangetsu,

    You may need to talk to your CC company about that. Also try googling "Verified by Visa", there maybe a link to get yours setup that way.

  2. #19
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    It looks like it's else where as well because before I replied, I googled it and found Verified by Visa Europe. I'll post the link here.

  3. #20
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    I ordered some stuff from them and they haven't even gave me a quotation yet on my goods or replied to my emails and it has been 4 days now.

  4. #21
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    They reply promptly with Japanese clients, but only once a week when their English speaking staff is working (usually on Wednesdays). I was lucky to have a Japanese roomie who did the buying on my behalf and we waited just 1 week after final confirmation of our group order. Items are shipped by express mail service.

    Quote Originally Posted by MusclePower100
    I ordered some stuff from them and they haven't even gave me a quotation yet on my goods or replied to my emails and it has been 4 days now.

  5. #22
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    Hi,

    Just wondering,will it be safe to use credit card.
    i am worried that the staff might use my credit card number on other things.
    Can they do that?

  6. #23
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    very good service i got the racket in 5 days

  7. #24
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    Quote Originally Posted by gaDEfan
    Hi,

    Just wondering,will it be safe to use credit card.
    i am worried that the staff might use my credit card number on other things.
    Can they do that?
    No need to worry, they are safe. They also use the "Verified by Visa" as well.

  8. #25
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    So have you bought things from them using credit card?My parents fear that the staff might use the given credit card number without permission on other things...

  9. #26
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    Oops,repeated what i said...sorry

  10. #27
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    Yes, I bought my NS9K from there. They are an authorized dealer Yonex dealer.

  11. #28
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    That's why you scrutinize your statement every time you get it so you don't pay for stuff you didn't order. Charge coverage for fraud and transaction errors is $50, so you only pay $50 if your cardnumber got stolen or misused with a losses more than $50.

    Quote Originally Posted by gaDEfan
    So have you bought things from them using credit card?My parents fear that the staff might use the given credit card number without permission on other things...

  12. #29
    Regular Member suetyan's Avatar
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    is there anyone from Malaysia a regular customer of shuttlehouse?

  13. #30
    Regular Member chunkee's Avatar
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    How long do they take to ship your order after you paid?
    I paid last Wed and it's Monday and I have no new about the order???
    No emails, no tracking numbers?
    I just hope the package will suddenly appear on my desk any minute from now...

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