Gentlemen, The Racket Doctor incident has gotten quite out of hand in this forum. the discussion and argument must come to an end. a lot has been said and readers by now must be able to draw their own conclusions as to whether RD is selling fake or not. further actions and discussions by Shaun and other parties should be taking off this forum. so any more postings on the RD topic beyond this will be removed. let's get back to badminton, shall we?
Dear All, Please sort out your personal grievances with individual vendors on a personal basis. Please sort out your differences using your own countiry's legal system. This is not a forum for personal attacks, accusations and counter accusations and complaints. . There are other forums where this sort of behaviour is more appropriate and accepted. They also detract from the original ideals of badmintoncentral. We need to progress. Thanks
Yeah...and all you guys trippin about RD need to get your minds out of the gutter. This is a forum about equipment...you know..talking about it..which one is better...where can I get it. This ain't a forum about who's real or not...so don't mention RD again....
Suggested comments on retailers and stringers Cheung, I agree that, with hundreds of posts in several different message threads, that the RD and Lee's situations got way, way out of hand. However, I do not agree that comments about particular vendors or stringers have no place on this forum. We have hundreds of posts praising or complaining about racquets and other items of equpment in the reviews section, so I don't think it is inappropriate for us to share genuine opinions about the service end of the business as well as the product end. If a retailer or stringer provides particularly good or particularly bad service to a customer, that is something that current and potential customers of the business would like to know about. When dealing with a mail order vendor, we simply might not have any source of information available about the business other than this forum. It would be nice to have a separate retailer review section up on the website, and offer a comments-responses option similar to the ones on the e-bay and Yahoo.com auction sites, but realistically, I doubt that Kwun has the time to add too much more to this web site unless he makes Badminton Central a vocation rather than a hobby. I think the following are appropriate guidelines for commenting about badminton vendors and stringers: 1. If you have a problem with the services provided by a business, talk with the owner or manager first. Don't jump immediately to this forum to complain when a simple discussion could have resolved a misunderstanding or mistake. 2. Be reasonable. If you asked for a racquet to be strung at 22-24lbs and you think it is closer to 21-23lbs or if you asked for navy colored grip tape and it is actually medium blue, don't make an issue about these minor, perceived discrepancies on this forum. Just because someone seems to be preoccupied on a particular day doesn't mean they provided you with rude service. 3. Provide specific facts and details. Don't just state "ABC Badminton ripped me off and they suck." Give enough information so that anyone reading your post can make a reasonable assessment of how your experiences might relate to their own decisions on whether to transact with this business. If you can't be bothered with writing a clear, detailed message, than your complaints are not worth reading either. 4. If you make a mistake or change your opinion about a particular business, be sure to retract promptly any criticisms or comments that you now feel are unwarranted. People make mistakes - just be sure that your mistake does not wrongfully impact someone else's livelihood. 5. If you genuinely have been defrauded or cheated by a particular vendor and the business refuses to discuss the matter with you or attempt to resolve it, by all means let the rest of us know about it. There are dozens of electronics and photography mail order companies in New York City that regularly cheat and defraud their customers and continue to do so because there are thousands of new, unknowing and unsuspecting customers out there. The internet badminton community is small enough that we can have a positive impact on how equipment and service providers do business, but we need to keep each other informed. 6. Don't restrict comments just to complaints. If a local business goes out of its way to help you and the badminton community by sponsoring a tournament, fighting a manufacturer on your behalf on a warranty dispute, spending an extra half hour with you giving advice and coaching, etc.... then that is relevant information for us also.
Re: Suggested comments on retailers and stringers Point 5. The matter should be resolved as far as possible before comments. Certain deductions were made in the arguments based on premature statements. (which goes back to point 1). Innocent till proven guilty in your legal system.
