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  1. #1
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    Default my poor racket... wheres that warranty..

    NOOOOOOOoOooooo!!
    just managed to put a big scary crack on my at700 with a big shanking misshit on the 10 o clock weak-point... it wont last more than a week id say.
    there is no smiley to express how destroyed my soul is and the sheer depth of my sadness.
    i cant seem to find any info re warranties on their site. i Purchased the racket in HK , so must i contact yonex china in my dealings, or can i contact a more local division ? anyone have a copy of the warranty or a link?

  2. #2
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    Quote Originally Posted by mojopin View Post
    NOOOOOOOoOooooo!!
    just managed to put a big scary crack on my at700 with a big shanking misshit on the 10 o clock weak-point... it wont last more than a week id say.
    there is no smiley to express how destroyed my soul is and the sheer depth of my sadness.
    i cant seem to find any info re warranties on their site. i Purchased the racket in HK , so must i contact yonex china in my dealings, or can i contact a more local division ? anyone have a copy of the warranty or a link?
    u need to contact your original seller. U can try your local dealer if they don't laugh at u.

  3. #3
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    Default

    .. the original seller is on the other side of the world, and there is no dealer in this country i think.. sigh. week before season starts. what a pain. thanks anyway.

  4. #4
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    I don't think you can warranty out your HK coded racket here in the US. I got my rackets from Japan with the JP codes and I have to send it back to them for warranty issues. Even if it checks out OK, I still have to pay 60% of the original price.

    If you have friends or family in HK, you can ask them to help.

  5. #5
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    Probably easier to purchase a new racket if it's inconvinient.

  6. #6
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    Quote Originally Posted by Matt View Post
    Probably easier to purchase a new racket if it's inconvinient.

    True, I agree. I think in HK you can the SP model for like $120 US dollars. Some shops sells the AT7 for $140 here in the US. We my friend said he got it for that much in LA.

  7. #7
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    International warranty is simply the most irritating problem to face.U bought ur racket in HK,u should try to contact the retailer n tell him ur problem.Ask him if it's possible for u to send ur racket back to his place n ask him to replace it for u.But in fact,the delivery cost will be almost the same price with a new racket,and the uncertainty for whether it's possible to get a replacement.So,that's why..if possible,buy a racket in ur own place.It's much easier to face if there are problems.

  8. #8
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    Default

    Also, HK racquet has 3 mo warranty period if I remember it correctly. You need to send it back to the dealer or a dealer in HK to get a replacement.

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