How do I explain to a store owner that SP rackets aren't fake

***Oldhand*** · 06-10-2008, 08:36 PM

The Badminton String sub-forum has a thread on a similar issue.
See here

Are andrew_chan and YinLoung are complaining about the same establishment?

**andrew chan** · 06-10-2008, 08:46 PM

nope, im in toronto hes in montreal, i just have to explain it out of good will, he sounds mad/disatisfied

I think the store owner where i go is really nice, so i dont want them to look ignorant

***Oldhand*** · 06-10-2008, 08:49 PM

Give the people at the store directions to 'Badminton Central'.
That should enlighten them considerably

**andrew chan** · 06-10-2008, 08:51 PM

lol, i told them about the forum, it seems that they haven't checked it out yet tho

**Matt** · 06-10-2008, 10:10 PM

You should get her number!

**andrew chan** · 06-10-2008, 10:16 PM

LOL, shes like late 40s early 50s !! but if u mean that from a professional standpoint, i got her business card xD

**Matt** · 06-10-2008, 10:20 PM

Yeah, that too. I mean, she's gotta give in some how. Maybe you a few friends should come in the store and talk.

**phandrew** · 06-11-2008, 08:36 AM

You should ask her how she knows CD coded rackets are real and aren't fake. If she believes CD is the only coded series to be real and all others are fake then tell her that yonex makes fake rackets

.

**andrew chan** · 06-11-2008, 09:24 AM

lol phandrew, ill just try to get yonex to send her an email or something, anyone ever ask yonex to do this before?

**Matt** · 06-11-2008, 09:50 AM

Sounds like reverse psychology time to be used!

**NoName1225** · 06-11-2008, 02:27 PM

Originally Posted by andrew chan

^title, the owner of the store I regularly go to believes SP rackets are fake, but theyre not, I really don't want them to sound ignorant, since I think the store is awesome, so I'd like to educate them a little so they can understand it better.

So I'm going to need ur help on explaining to them, so I need some facts and ideas how I can say this in a diplomatic way, not just "ur wrong, SP rackets arent fake, theyre real"

They know it's not fake, it's called Liability issues. Because if they break your racket, they'll have to compensate for it, if it's the real thing and they're licensed stringers. However, by claiming your racket is fake they don't have to compensate for anything.

They know it's real, how can they not? It's made in freaking Japan. They're just bad people that's all. Not quite evil, but greedy.

**silentheart** · 06-11-2008, 02:40 PM

Originally Posted by andrew chan

lol phandrew, ill just try to get yonex to send her an email or something, anyone ever ask yonex to do this before?

Do you think Yonex CAN has nothing better to do?

**Pete LSD** · 06-11-2008, 03:44 PM

Who knows?!? Maybe Yonex CAN gals/gals plays golf and on the road more often than e-mailing shops

.

Originally Posted by silentheart

Do you think Yonex CAN has nothing better to do?

**andrew chan** · 06-11-2008, 07:53 PM

well i guess its worth a shot, i mean it just goes to customer service dept. and im pretty sure typing a couple lines doesnt take that long

**NoName1225** · 06-11-2008, 08:29 PM

Originally Posted by andrew chan

well i guess its worth a shot, i mean it just goes to customer service dept. and im pretty sure typing a couple lines doesnt take that long

all the store is gonna say to yonex is that they never said such a thing

**RSX** · 06-11-2008, 09:13 PM

Originally Posted by andrew chan

lol phandrew, ill just try to get yonex to send her an email or something, anyone ever ask yonex to do this before?

They obviously don't want to be enlightened, you know what they say ignorance is bliss

**MusclePower100** · 06-11-2008, 09:22 PM

i had a similar issue that happened to me but it was involved with a lady at a club i was playing at. she told me well more like somewhat yelling that my JP racquets (bought them from shuttle-house and everyone knows they are legit) were fake because i pretty much paid half the price for my racquets compared to canadian racquets. i decided not let her get the best of me and asked her "so your saying my JP version racquets are fake and yours are real but all yonex racquets are made in japan and you are also saying that all other countries that sell yonex racquets are fake and should buy from canada? at first in my mind she would say no and apologize but execpt she said yes and kept saying my racquets are fake and told anyone other people their racquets were fake and there racquets from HK, GR, DEN, FRA, IP, KOR pretty much all over the world.