Problem is the topic....a little crack at the T-joint of my Arc10... I spotted it under my LED flashlight.... I'll post pictures later... Someone help me determine what can I do...
Send it back to the factory, use your warranty.. this wouldn't have ocurred because it's unlikely to have been caused by a clash..
are you sure it is a cracK? because i've seen this case where it is just a chip, but some paint is still present inside the crack making it look like a crack but if you are sure it is a crack, email your local Yonex distributor with pictures and see what they will do
I have a little cracks on the paint on my AT900P at the 9 o'clock position but its only the finish on the paint. Try to post a picture so we can take a look.
Okay here are some pictures...I tried my best.... Picture 1 http://img412.imageshack.us/my.php?image=crack1tc9.jpg Picture 2 http://img201.imageshack.us/my.php?image=crack2lv2.jpg No, it's not a very visible crack... It's like it cracked inside the paint, not on the surface... Also, it's an SP racquet so I doubt Yonex Canada takes care of this... Also, I took the picture under the LED flashlight because it won't show up under normal light source... Sorry for the shaky picture...
i'm not sure if that IS a crack...could be a crack in teh paint but the graphit itself is fine. hard to determine unless you actually strip the paint. but it never hurts to try! if it is indeed a factory fault, i find that the Yonex ppl are generally pretty nice about things like this. they realize that ppl bring their merchandise around teh world and tries to be as accommodating as possible. back in the days, when i played a MP100 i bought in TW, broke it here (Canada) and claimed warranty. they took care of it quite swiftly and painlessly
I can't tell if it's paint crack or graphite crack... I can say that it's not on the surface but it's under the shiny paint... I noticed it while I was cleaning my Arc10 of markings... How do I claim my warrenty in Canada... I have never broken any racquets...maybe several bones...
if i recall....i just called customer service... than they asked me what my inquiry was. i told them i wanted to claim warranty. they put me through to some ppl asked for the racket serials... i remember they had me send in the pieces of my MP100 i dunno if the system have changed...but just call customer service
I just realize my Arc10's cone got similar crack-looking..cracks..too... I don't know if it's bad paint jobs, but they are very apparent... I'll post some pictures later...
For your SP racket, you need to send it back talk to the store and send it back where it was originally purchased to claim for the warrenty process. The other is to talk to Yonex Singapore and claim through there.
But the problem is, we still have not come to the conclusion whether it's a paint crack or a graphite crack. Because if it's just a paint crack, I'll just screw it and play with it for now and take it back to the store when I go to Hong Kong (I bought it there) again.
I can always use another racquet, but Arc10 is still very lovable since it's the one that always helps me win... I cannot just leave it just because of a little unknown flaw... So what is this crack on the T-joint? Can someone tell me now?...
where did you get that racquet strung? from here, it looks more like surface paint damage than a crack~ It could be from a head and throat clamp down machine. As for warranty, there's probably nothing you can do. Just keep playing with it~
I strung it oversea at Hong Kong. And I've checked, it's not surface paint scratch or crack, it's under the shiny paint. And it's not from the dude who strung my racquet because I clean my racquet every week so I would notice it very soon. The crack wasn't there last week. But I doubt it will affect my game. So I'll just continue playing with it...
ARC series seems to have lots of problems with broken T-joints...which was rare in earlier yonex racquets. Perhaps a flaw in the new plastic t-joint.
i'm not surprised, switching to plastic T joint. If i'm yonex, i would go with titanium alloy T joint, to distinguish my products as the tops.
