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  1. #1
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    Default ICanBook.com.sg stinks

    At the risk of getting banned; I have to vent out my frustration somehow...

    Look. i have two separate confirmed (paid) transactions for the same court..




  2. #2
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    Since this is a new system and definately there are some bugs inside waiting to be fix.

    Just voice it out to them and get them to refund you although it is abit troublesome for the procedure. But you can always screw them up and down.

  3. #3
    Regular Member Notnimdab729's Avatar
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    Post double booking?

    Hello Louis Li Khong Wei,
    Are u sure? What is the torque strength then?
    Lee
    [quote=Louislkw;1338163]Since this is a new system and definately there are some bugs inside waiting to be fix.

    Just voice it out to them and get them to refund you although it is abit troublesome for the procedure. But you can always screw them up and down.

  4. #4
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    Quote Originally Posted by Notnimdab729 View Post
    Hello Louis Li Khong Wei,
    Are u sure? What is the torque strength then?
    Lee
    Since when I changed my surname and given name!! The name translate to Cantonese sound abit funny.

    Mathematically indeterminate.

  5. #5
    Regular Member Notnimdab729's Avatar
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    Post Name changed?

    Hi Louislkw,
    Oh....must be Louis LeeChongWei ah Ha...ha...ha.....
    Ok, just joking.
    Lee
    Quote Originally Posted by Louislkw View Post
    Since when I changed my surname and given name!! The name translate to Cantonese sound abit funny.

    Mathematically indeterminate.

  6. #6
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    Default

    one in singapore , one in malaysia

  7. #7
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    Quote Originally Posted by Notnimdab729 View Post
    Hi Louislkw,
    Oh....must be Louis LeeChongWei ah Ha...ha...ha.....
    Ok, just joking.
    Lee
    ... Lol

  8. #8
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    Default

    the appropriate name for the site shd be : www.ICantBook.com.sg

    or better still www.ICantliaoBook.com.sg

    hi pra, u vent fr here till facebook ah. very mad ya !
    Last edited by cannotliao; 01-06-2010 at 10:48 AM.

  9. #9
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    Default

    LOL. the comments are very funny and true...

    we already verified before 13 dec 09 why do we have to verify our particulars again???!!!

  10. #10
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    Default

    www.icanwaitforever.com.sg
    the search page just never get refreshed ....
    I can wait forever .....

  11. #11
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    Quote Originally Posted by konafan View Post
    www.icanwaitforever.com.sg
    the search page just never get refreshed ....
    I can wait forever .....
    Wah, so good that you can wait forever. It took me 2 hours to get 2 courts, already made me mad. My goodness, terrible experience with the new system. God, please save us.

    I think most organizers want to go back to the old system, so fast to complete the booking, within 3 minutes and then can go back to sleep again.

  12. #12
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    I really don't like the background colour. Make my eyes very uncomfortable. Hope they will just the background colour soon.

  13. #13
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    Quote Originally Posted by pramilainc View Post
    At the risk of getting banned; I have to vent out my frustration somehow...

    Look. i have two separate confirmed (paid) transactions for the same court..
    Try not to book during transition period which is now till end of the month. Better if you could use the CCs.

  14. #14
    Regular Member extremenanopowe's Avatar
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    ya. it looks awful. The refreshing pagination looks like windows 3.1 or DOS days.

    Wonder who the PM is. Not much of a progress. Wonder if money well spent.

  15. #15
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    Default

    On a positive note, someone from I-Magination Solution called me and offered to refund the additional charges even before I complained.

    .. and I find that booking is not so hard if you wait till around 8am when everyone else has given up and there are still one or two courts available

  16. #16
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    Default worse

    me worst, i already paid for the 2 hour slots and they told me one of the slot has a problem and will refund me back later. Problem is i already emailed / inform all my other players to come on 20/01/2010.
    what would they be thinking ?

  17. #17
    Regular Member extremenanopowe's Avatar
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    I am now having problem. I wonder how this company can get the contract. Something must be wrong. Pay peanuts get monkeys. This is frustrating! Wake up SSC before someone gets fired!!

    Proper planning should not cause this to happen. Fire the PM pls.

    Notice to all Guests

    The iCanBook system is currently experiencing technical issues. Although tests were conducted prior to the launch of the iCanBook system, we will inevitably face other unforeseen circumstances. Please be assured that the system is developed with guest feedback and interest in mind.

    With immediate effect, the booking of SSC soccer facilities is temporarily suspended. The Advanced Search function will not be available from 6 am to 8 am and from 12.30 pm to 2 pm.

    We are working to resolve these issues as soon as possible so as to provide a seamless and hassle free booking system for all our guests. We apologise unreservedly for any inconvenience caused and thank you for your patience and kind understanding.

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