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Thread: ICanBook.com.sg stinks
01-15-2010, 07:22 AM #18
The same goes to PA gov website. A message with "No backend servers available.". Rediculous and frustrating.... !
01-15-2010, 09:23 AM #19
and guess what, the system is down now. wonderful. seriously
01-15-2010, 09:31 AM #20
01-15-2010, 09:39 AM #21
a waste of tax payers money.... I tried to go in again to book. but still can't do payment. Must be some disputes between them and the payment gateway. Awful management. Where's the help desk when this is online 24x7 ??? I wonder how many productivity hours this system causes people all over the island who keep on trying to do it again.
Anyone knows who is the boss of PA online and SSC? Need to wake them up. Money is too good for them. Can't let them sleep well or too comfortable.
01-15-2010, 09:40 AM #22
haha, now still cant access mah. hiaz, no difference one lah, you call them they just give the standard technical reply. in fact i am surprised they even "try" to listen to our views. haha. the old system was working fine, seriously
01-15-2010, 09:48 AM #23
well... if you take this to the media... I am very sure they will be scrambling... they are paid lots of money to get it working you know. Some bosses got fired for not getting things right. And it is a lot of money. Tax payers money.... Am sure they are concerned about their competency and credibility... Just post this issue on every forum like CNA and see if they wake up.... more people lobby will sure work. Lets try CNA and sg forum.
01-15-2010, 09:53 AM #24
but they have already explained. now it states the website is closed for maintainence
01-15-2010, 10:01 AM #25
Not good enough. There's something called SLA. If they can't keep it up, they should pay penalty. This means their system is not up to the mark. No proper planning of redundancy or clustering. I know what needs to be done. So these guys don't get away easily. Then we don't pay them high salaries then. We should pay them peanuts.
01-15-2010, 05:39 PM #26
Stupic Icanbook designs
The 24 hours courts releasing time is stupid design, causing more people to queue in to get courts one day ago. I think 12 hours or like ibook's next day noon (12nn) releasing time more reasonable to avoid the heavy traffic jam. They must change this to make the Icanbook system faster. So far a lot stupid designs in this new system.
Last edited by tank2008; 01-15-2010 at 05:54 PM.
01-15-2010, 05:57 PM #27
The designer must have never tried the ibook system. How can the designers design a new system without knowing the function of the previous system? Can't believe it!!!
01-15-2010, 10:18 PM #28
There is always a hidden agenda on why this designer is selected. Incompetent bunch really. Talking about 1st world nation.
01-15-2010, 10:33 PM #29
The slot was green and yet it says unavailable for booking. What a smart system!! Very very frustrating indeed. Camon guys. Give some meaning messages please...
01-15-2010, 10:49 PM #30
I registered a new user, it sent me a password... BUT it said login unsuccessful....!
What a smart and great system!!!
So many bugs... I wonder how they can get a contract to do this work. Amazing! Audits anyone?!!
01-17-2010, 08:42 AM #31
lucky for you. When i registered it says my email and nric has been used!!?? could it have imported my particulars from elsewhere? Safra? PA?? old ibook system?
01-17-2010, 07:21 PM #32
01-18-2010, 03:12 AM #33
It's truly a bad system. I can't even get my password to login. Think it should be renamed Icannotbook.com.sg.
01-19-2010, 03:51 AM #34
First I get this....
One of the following documents is required to verify your particulars.
Please provide a scanned copy of the document.
This is required if you are a Singapore Citizen.
•Work Permit \ SPass \ Employment Pass
This is required if you are NOT a Singapore Citizen, and is currently working in Singapore.
This is required if you are NOT a Singapore Citizen AND does not possess one of the above documents.
then i get this...
DOC100119.pdf Invalid file extension. You can only upload jpg, gif, bmp or tiff file.
Last edited by Sealman; 01-19-2010 at 03:53 AM.