a waste of tax payers money.... I tried to go in again to book. but still can't do payment. Must be some disputes between them and the payment gateway. Awful management. Where's the help desk when this is online 24x7 ??? I wonder how many productivity hours this system causes people all over the island who keep on trying to do it again. Anyone knows who is the boss of PA online and SSC? Need to wake them up. Money is too good for them. Can't let them sleep well or too comfortable.
haha, now still cant access mah. hiaz, no difference one lah, you call them they just give the standard technical reply. in fact i am surprised they even "try" to listen to our views. haha. the old system was working fine, seriously
well... if you take this to the media... I am very sure they will be scrambling... they are paid lots of money to get it working you know. Some bosses got fired for not getting things right. And it is a lot of money. Tax payers money.... Am sure they are concerned about their competency and credibility... Just post this issue on every forum like CNA and see if they wake up.... more people lobby will sure work. Lets try CNA and sg forum.
Not good enough. There's something called SLA. If they can't keep it up, they should pay penalty. This means their system is not up to the mark. No proper planning of redundancy or clustering. I know what needs to be done. So these guys don't get away easily. Then we don't pay them high salaries then. We should pay them peanuts.
Stupic Icanbook designs The 24 hours courts releasing time is stupid design, causing more people to queue in to get courts one day ago. I think 12 hours or like ibook's next day noon (12nn) releasing time more reasonable to avoid the heavy traffic jam. They must change this to make the Icanbook system faster. So far a lot stupid designs in this new system.
The designer must have never tried the ibook system. How can the designers design a new system without knowing the function of the previous system? Can't believe it!!!
There is always a hidden agenda on why this designer is selected. Incompetent bunch really. Talking about 1st world nation.
The slot was green and yet it says unavailable for booking. What a smart system!! Very very frustrating indeed. Camon guys. Give some meaning messages please...
I registered a new user, it sent me a password... BUT it said login unsuccessful....! What a smart and great system!!! So many bugs... I wonder how they can get a contract to do this work. Amazing! Audits anyone?!!
lucky for you. When i registered it says my email and nric has been used!!?? could it have imported my particulars from elsewhere? Safra? PA?? old ibook system?
yep. i think all previous ibook accounts were ported in to icanbook.com.sg. The password is different though. it shld have been emailed to whichever e-mail address you used for ibook.
It's truly a bad system. I can't even get my password to login. Think it should be renamed Icannotbook.com.sg.
First I get this.... One of the following documents is required to verify your particulars. Please provide a scanned copy of the document. •NRIC This is required if you are a Singapore Citizen. •Work Permit \ SPass \ Employment Pass This is required if you are NOT a Singapore Citizen, and is currently working in Singapore. •Dependent Pass •Passport This is required if you are NOT a Singapore Citizen AND does not possess one of the above documents. then i get this... DOC100119.pdf Invalid file extension. You can only upload jpg, gif, bmp or tiff file. aarrghhh....
There is a new portal (designed by a 3rd party) on which to book Singapore Sports Council Sports Facilities. The designers are yearning to hear from the public on their opinions in this very short survey. 5 Questions Only~! The Survey can be done @ http://www.surveymonkey.com/s/LZ6RWW6 Your Input is very much appreciated! *This survey is in no part endorsed or affiliated to Singapore Sports Council. We are just a bunch of humble designers who want to learn from the consumers' views.
Do you book your sports facilities (Singapore Sports Council) facilities online or at the venue itself? I book online I book at the venue itself 1. How would you rate the new internet booking system for public sports facilities (Launched Year 2010) ? 12345678910User FriendlinessHow would you rate the new internet booking system for public sports facilities (Launched Year 2010) ? User Friendliness Design (Aesthetics) Overall Experience 1. Do you like the new additions of the other 3 agencies on the portal? Of course! One-stop portal is convenient. Shiok. Yes, it's good lah! Now I know the other agencies actually have facilities to rent It's interesting but I dun know if it's a good thing yet.. No, it sux. What's the point? I just want my sports booking. Please keep it simple.
2. What other public services would you like to include in this new portal? Pay overdue library book fines Buy Local Soccer Match Tickets online Book watersports equipment like kayaks, etc) Others (whatever rocks your boat, please tell us) 3. Are there any products/services from either the public or private sector that you wish could be added to this new portal (for payments, etc)? 4. Which of these add-ons would you like to see added to the Singapore Sports Council booking platform? Forums SMS Promotions Online Shopping Auctions Contests Interest Groups Kakis Matchup 5. Any comments on the portal? Yes, there have been some really irritating errors in the system recently. Please air your grievances. The designers really want to learn how to make it a better platform. On a positive note, the system has improved by leaps and bounds in recent days~ =)
You can call this SSC line 6500-5399 and give your feedback or use this http://www.ssc.gov.sg/publish/Corporate/en/header/feedback.html
I've had bad experience booking the courts as well.. made me frustrated. let's exclude my experience of server errors, the delay in the booking opening time, and the unsuccessful online payment for now. My confirmed (with the sports hall) courts were cancelled a week after booking, re-released to the system, recaptured-paid-confirmed, was about to be cancelled again when they called me 4 days earlier, but reconfirmed later on that evening, cancelled again on the day itself (oh man!), reconfirmed again and while waiting for promised sms/email notification I saw the court was re-released to the system ready to be booked. Called them up again and fortunately, everything was resolved few hours before the session itself. They are trying hard to fix the system (which should have been done long ago), and it was tiring explain my story back to them 3-4 times through the customer care I still believe the booking system will be fixed someday, somehow. let's wish them luck and hope for a better tomorrow!
