towbsss is one of the coaches at c1/c2, and i've heard his ability doubted by a certain individual. i dont have a problem with darryls "wonderful coaching." from what i've seen it looks pretty good. i DO however have a problem with his minor staff and coaches. i've heard alot of criticism about the coaches from some ranked players out there, but i'm yet to experience it or see it for myself. as for their staff, receptionists and cashiers, i think they give potentially the worst customer service in all of richmond. i dont know the names of the staff, nor do i really feel its necessary. i'm just going to share some experiences. maybe i'm young and immature, feel free to tell me if i am based on the following:
every single damn time i go to the morning drop-in, the door just REFUSES to open until 9:00am sharp. even if it is raining outside, you'd think that they'd let u in so u dont die and they lose $4.50 or something. not that big a deal, theres more =). when u get inside, one of the staff treats u like utter garbage. crap, they act like they woke up on the wrong side of the bed, for a whole week straight. u look at their face and its just like they dont want anyone around them, as if they're depressed 24/7. kind of creates a really nasty aura when ur signing up. when they stamp u and u tell them "thanks" u get a nasty glare as u walk away. now...why doesn't this ever happen to the people that speak cantonese? i mean no offense to those of you that do but wow. they treat me(and others that dont speak their language) as aliens or something. me and my friends even labeled her as "the lady that hates ur guts if u dont speak canto."
another member of their staff that ran the drop-in once looked like she was going to piss her pants. its like shes never seen the light of day or something. she has the quietest voice so u cant hear wut the hell shes trying to say. i heard "ths cot book" when i was told "this court is booked." plz dont doubt my hearing as nobody else on the court understood wut she was talking about either. the same lady also once let in 40 people into the morning drop-in. i mean wtf? 40 people? u have normally have 24 people on the courts but 3 of them were booked. that leaves room for 12 people on the courts, and 28 on the racket-sign up? theres not even enough space for everyone to go on the damn rack at the same time. wheres the good service there?