E-Link Sports, Singapore, Chris Aw

Discussion in 'Market Place' started by aramistuscany, Jun 16, 2009.

  1. DuckFeet

    DuckFeet Regular Member

    Joined:
    Feb 22, 2012
    Messages:
    1,754
    Likes Received:
    160
    Occupation:
    Computer rebooter
    Location:
    Swindon
    Which manufacturer offers a replacement for overtensioned frames? Sounds like Chris did you a huge favour. Bs12 4u to bs12 3u, not exactly the hugest leap between racquets.
    'Waiting patiently' and you chose to give the bag away and not mention it. Credibility pretty low right now. Maybe you should take your warranty claims to that other shop in future.

    I am not put off ordering from Chris in the future.
     
    isben likes this.
  2. Maklike Tier

    Maklike Tier Regular Member

    Joined:
    Jun 13, 2010
    Messages:
    3,656
    Likes Received:
    65
    Occupation:
    Unoccupied
    Location:
    Australia
    Okay, quick post. I was going to do a long-winded story but don't really have time.

    So nearly 3 weeks ago, I ordered a TK Onigiri New from E-Link. They were very easy to deal with, payment was straightforward, email replies were prompt.

    However, upon receiving the racket here in Australia, I was shocked to find it NOT in a carboard box. I've ordered dozens of rackets from overseas - especially in the early days of my playing because Yonex and Carlton were the only brands available here in Australia - and they've always been sent in a box.

    Anyway, you know what I'm going to say next. I opened the paper wrapping and the racket was snapped.

    Long story short, I sent the broken one back in a box, and they shipped me a new racket back in the same box.

    Although they took some convincing, Chris and his team did a much better job packing the racket this time, and the new one arrived safely.

    ----

    As far as I'm concerned (and E-Link, please take note) the Gold Standard in dealing with overseas customers and shipping rackets is RKEP Eric. I've lost track of the amount of rackets I've bought from Eric, and he always send you a photo of you goods, they ALWAYS come in a cardboard box, and they ALWAYS arrive safely.

    So would I buy a racket from E-Link again? Yes, but take my advice and INSIST on it being sent in a cardboard box. It's insane not to.
     
    pizzaboi and visor like this.
  3. Ferrerkiko

    Ferrerkiko Regular Member

    Joined:
    Feb 24, 2008
    Messages:
    3,456
    Likes Received:
    39
    Occupation:
    audit assistant
    Location:
    Singapore
  4. Exert

    Exert Regular Member

    Joined:
    Apr 26, 2013
    Messages:
    209
    Likes Received:
    9
    Occupation:
    Student
    Location:
    Canada
    Has anyone experienced shipping issues coming into Canada? Ordered a racquet on January 11th, and it still hasn't came yet. It has arrived in Canada on February 19th, I was thinking probably customs but it's been quite awhile.
     
  5. Maklike Tier

    Maklike Tier Regular Member

    Joined:
    Jun 13, 2010
    Messages:
    3,656
    Likes Received:
    65
    Occupation:
    Unoccupied
    Location:
    Australia
    Looks like it's been misplaced in customs. I'd give them a call.
     
  6. Exert

    Exert Regular Member

    Joined:
    Apr 26, 2013
    Messages:
    209
    Likes Received:
    9
    Occupation:
    Student
    Location:
    Canada
    I've tried calling my post office, and Canada posts helpline, they're unable to do anything about it unfortunately.


    Sent from my iPhone using Tapatalk
     
  7. Ch1k0

    Ch1k0 Regular Member

    Joined:
    Aug 16, 2012
    Messages:
    5,730
    Likes Received:
    1,333
    Occupation:
    N/A
    Location:
    Singapore
    Seems like a case of your customs or post office side having a cock up more than the seller..

    Sent from my LG-H961N using Tapatalk
     
  8. MSWJ

    MSWJ New Member

    Joined:
    Jun 20, 2017
    Messages:
    1
    Likes Received:
    1
    Location:
    Singapore
    Just went this noon since there were so many reviews about this shop and it's near me. Bought 2 victor rackets on clearance since I'm not a pro player just playing leisurely.

    Initially he asked me to come back tomorrow however after chatting more he and his Wife began to warm up more. Nice friendly couple who gave me many advices but I have yet to test out on the workmanship and rackets as Victor is a totally new brand to me.

    Finally decided on two rackets and chosen the string Color and grips. When collecting however the Color and wrong grip was installed on the rackets. Decided to stay with it.
     
    cj0817 likes this.

Share This Page