Firstly, I understand a forum administrator/owner is a no thank job, it is hard to make everyone happy and I respect this position A LOT. Secondly, when I decided to post my review of this club, I believed this is the forum for people to share their personal experience with anything badminton related -- rackets, clothings, skills and FACILTIES, just like www.yelp.com or amazon.com products reviews. It is an open forum for badminton community to share their thoughts. I was curious about what other people think about this facility, do they have the same experience as me? Am I alone? What suggestions do they have? Boy, I couldn't be more wrong, I got flamed for giving a review, being called lier, being mock for not paying admission, etc. For a second I thought I posted a review at www.smashcityfanclub.com and not an open forum. If I knew the members of BC can be so defensive and close-mind about a personal review, I won't bother posting in the first place. There is clearly no room for critics in this forum other than self-promotional posts. The other post that got locked in this section is when a member complaint about the concrete floor at Smashcity being too hard and his knee hurts, it got locked again. http://www.badmintoncentral.com/forums/showthread.php?t=38167 Thirdly, I had the choice to private message the owner directly but I didn't. Because I am sharing my experience with the community, that is what I assume this forum is all about! When forum members "oldhand" share his negative review with the new Yonex ArcSaber 10 racket, he does not private message Yonex directly http://www.badmintoncentral.com/forums/showthread.php?t=51911&page=20. It is his experience and whether other members should take his words as a grain of sand or rules written in stone is their choice. But oldhand is sharing his experience so other members can hear a direct opinion outside of Yonex advertisement. Same as other reviews/critics about shoes, strings etc. They do not pick up the phone and call the manufacturer directly. This is the purpose of an internet forum, to share knowledge, at least to my own interpretation. Lastly, I have a lot of respect for a forum administrator/owner, you not only pay the bills to keep this forum running, you also put your heart and soul to monitor the posts. All non copyright contents on this forum belong to you. You are welcome to edit, lock and delete this post if you see fit, no hard feeling at all. ps. visit www.yelp.com before you try out a new restaurant next time, you can read some honest feedbacks or post a review afterward, I promise you won't get flamed.