Presentation vs. Reality
You will find very friendly people-a-plenty ready to introduce you to players of your level.
I'm sorry to say it, but this has not been my experience, at least at G2.
Neither the staff not the patrons will offer to introduce you to anyone. They pretty much keep to themselves. The vast majority of the time, the computer system is not used.
If you arrive as a single player looking to pick up a game or two, you will be doing a lot of sitting around and very little playing. Moreover, during after work hours, it is almost impossible to play singles. Even the challenge court is essentially "doubles only". If you don't have a partner, you will be told to go find one before you can play, even if you name was on the board.
The staff is friendly, but they don't tell you the way things really work until you get there and ask. In reality, things are quite different from they way they are presented to you before you arrive.
To any GBBC employees: How often (i.e., how many hours on an average day) is the timing system actually utilized? During what hours is one allowed to play singles (either on a challenge court or with a preselected opponent without having to share half court)? Who at GBBC goes around and says to other patrons, "This is (insert new patron's name). He/she is at playing level (insert playing level). Let me introduce you to (insert other patron's name). He/She is a (insert playing level) player also. Why don't the two of you play a match?"
I do not regard this as false advertising, but I do think that the truth is being stretched to a significant degree.