Should I buy from https://e78.us/ ?

Discussion in 'Market Place' started by Phi Luu, Dec 14, 2017.

  1. Phi Luu

    Phi Luu New Member

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    Hello everyone, I've come across this website originated from Hong Kong but now based in the US while shopping for a new racket and the price seems fair but I am still concerned about the quality of the products and the service. I've seen another thread that also asked for some reviews on this website way back in 2008. The reviews are positive, but since I has been a long time I just wonder if the site is still trustworthy?

    Cheers,

    Thanks in advance!
     
  2. sautom88

    sautom88 Regular Member

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    Did u check out the HK badminton shops listing? Right on this section, Marketplace. If u read it u don't need to ask these questions. Read the 1st n last page (May2016), e78 was on those
     
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  3. kwun

    kwun Administrator

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    they are still based in HK and the same shop. don't let the .us domain deceive u.
     
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  4. ucantseeme

    ucantseeme Regular Member

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    Visited the shop 5 weeks ago in Hong Kong. They have the .us Domain for much longer. Dealing with Mr. Chan is always a pleasure. You can't go wrong. Superb service. Regardless if instore or dealing online.
     
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  5. Dhandapani

    Dhandapani Regular Member

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    E78.us is genuine person and Mr.Chen is good to deal with him
     
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  6. Junye

    Junye Regular Member

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    thumbs up for e78. ordered twice. GOOD.
     
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  7. Phi Luu

    Phi Luu New Member

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    I see, I am new so I'm not really familiar with all the sections and I just want the most recent opinions on the shop. My apology for not checking. Thanks for the reply!
     
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  8. Phi Luu

    Phi Luu New Member

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    I see, it seems that e78 is a good site. Thanks for the reply! Very much appreciated! :)
     
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  9. Phi Luu

    Phi Luu New Member

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    Thanks for the review! Very much appreciated! :)
     
  10. Phi Luu

    Phi Luu New Member

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    Thanks to this reply, Mr. Chan just has another customer! Very much appreciated! :)
     
  11. Phi Luu

    Phi Luu New Member

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    This is all I need to know! Thanks for the review! Very much appreciated! :)
     
  12. Dhandapani

    Dhandapani Regular Member

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    u can ask any racket from Mr.Chen and he will buy for us
    i am collecting limited edition racket and i use to order from him only
     
  13. Phi Luu

    Phi Luu New Member

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    Do you happen to have Mr. Chen's email address? I tried to email 2 email addresses, one available on the site "e78shop@e78.com.hk" and one that sent me an email after my registration "e78shop@e78.us"; and I have received no replies so far.
     
  14. s_mair

    s_mair Regular Member

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    What about having just a little bit of patience? e78shop@e78.us is the correct address. Mr. Chan normally replies within less than 24 hours but as you have read, he has an actual shop to run in parallel and he doesn't spend his whole day in front of a computer.
     
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  15. Phi Luu

    Phi Luu New Member

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    I suppose he might have other people to help him manage the store right? Like his employees; so I just assume that someone else might be in charge of the customer service? And I was worried because the email address placed on the website and the one used to send me the email is not the same.
     
  16. Cheung

    Cheung Moderator

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    I suppose a bit of patience is needed for a small business that many times is single handed and in a language that would the second language and in a commercial shop that has other customers to take care of.

    Have a bit of patience.
     
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  17. sautom88

    sautom88 Regular Member

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    He didnt hv any employees when i was there, 2-3yrs ago. Also, he did not speak English well. He relied on smone to help him reply English emails.

    Look @ his FB pages, almost no English.
     
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  18. Phi Luu

    Phi Luu New Member

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    Oh, I feel like an ******* right now! Thanks for the info! I'll be more patient next time! :(
     
  19. ucantseeme

    ucantseeme Regular Member

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    I was there. He run a little store in a flat. Absolute common in HK to run badminton stores in a flat-like enviroment. Room is nowhere as expensive as in HK. Be patient. He don't run a multi-million empire and xmas time is instore like hell. Also the shops are opened close to the night in HK. Just be patient and give him time.
     
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  20. darrell

    darrell Regular Member

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    Did you ever get a reply?

    Does he ship to Canada? And are there any customs duties if anyone has ever had stuff shipped to Canada knows from him
     

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